Hotel Dekat East Rochester Public Library

"What a charming, sweet place! My husband and I stayed here as a half way point between a concert venue and visiting family in Maine. We were going to arrive late, so we called to inform the front desk. Tracy was so kind and accommodating, offering a late night check in alternative in case she wasn’t there when we arrived. It turned out that she still was, and she kindly even upgraded our room when we arrived. 10/10 service! We stayed in a beautiful king suite. This property is clearly very old...

"Everything"

"Motel. Dirty room wasn’t cleaned. Moved to other room and shower didn’t even work. Found purple inanimate object that bled through shower mat"

"The pool was closed for the entire 7 nights of my stay. When I booked, the pool was one of the amenities."

"The property was convenient to downtown Dover eateries and had ample parking in a kind of protected courtyard. Our room could have used some TLC. The walls in the bathroom were rough from previous changes and paint, with one spot of drywall exposed from something previously hung on it. There was a void in the ceramic tile on the bathroom floor for an access panel of some sort. The carpet in our room was in need of a serious cleaning or replacement. The staff in the lobby at check-in and...

"My room was FILTHY. Toothpaste on the mirror from previous guest. Nose hair or beared hair all over the sink in the bathroom. Sticky stuff on the TV area and just awful; I had to go to the store to buy cleaning products to clean the room before staying there. The only thing good was the woman in the breakfast area doing the food. The food was not good but she was lovely and accommodating. For this type of chain clean it up. WON'T stay again."

"Basic things like ensuring there is enough food for all guests to eat breakfast would be appreciated. The staff were very helpful and kind. Property needs a facelift, though."

"Wish they had better breakfast options but it works."