Independent East End hotels

"I was satisfied very with most features of my stay, including the extra care the staff took in accommodating me. One complaint is the very thin bedspread on the bed and the the blanket as well. Many hotels have a thick blanket in the closet if you need one. This one did not. In addition, the knob that you use to turn on the shower head was inoperable. Sadly, I discovered this after turning on the water, lathering up,cand attempting to get the shower turned on. So, I had to resort to taking the equivalent of a bird bath in the shower. It was very awkward. For these two reasons, I would rate my overall stay as a 4, and I would stay there again "

"The the staff at the front desk was very responsive."

"YES"

"Best hotel on our trip"

"This is a new hotel, as of April 2025. They were overbook but they took care of gettinge into another hotel across the street and it made a bad situation easier to manage. "

"Clean but needs updating. I definitely expected more as far as comfortable bed, linens."

"Everything about this hotel is AMAZING!! Absolutely stunning as soon as you walk in. Every staff member was kind and helpful. Room service breakfast was so delicious! The best hotel we’ve ever stayed at!!! Can’t wait to go back!"

"Our experience at The Commonwealth was top notch from the moment we pulled up to the valet parking area. We were immediately greeted by Eric, who asked direct questions to establish what we would need. Eric would prove to be the absolute best resource that any hotel guest could ever have. He cared for not only our vehicle, but made sure we had all the information we needed to make the most of our visit to Richmond. Every time we saw him over the course of our stay, he was asking how he could help. He was a great ambassador for the Commonwealth and for the city itself. I didn’t get the name of the young man who checked us in, but he was equally friendly, efficient and welcoming. The hotel itself is gorgeous with tons of historical charm. I prefer to avoid “cookie cutter” hotels and the Commonwealth is in a league of its own. We enjoyed the custom murals throughout and the paintings featured on the room doors had such a whimsical feel. We were tired from driving, so we chose to eat at the Rueger’s restaurant adjacent to the lobby. The food was good and our server, Maria, was engaging and made some delicious cocktails featuring local moonshine from Belle Isle Distillery. We enjoyed talking to her while having our dinner both nights of our stay. Our suite was not large, but it overflowed with style and character. Everything was in good working order and we were able to relax. The linens were clean and comfortable. The bed was firm and we had no problems drifting off to sleep."

"The receptionist was really helpful and super nice. The room was clean, the AC was cold, and the bed was comfy. Could have used more than just two small pillows, but overall, will definitely choose this hotel again. "