Fullers Inns East Dorset District hotels

"The room was dusty and the cupboard area is very dated and in poor condition. The bathroom was very poor - useless shower with no power to the spray, dirty grout on tiles. Generally poor maintenance and cou la d do with a complete refurbishment. "

"We had a two night stay for my husbands 50th birthday and had a great time. The staff were all extremely polite and friendly. The hotel was very clean and beautifully presented. Excellent breakfast and fantastic location with plenty of parking. We will definitely be going back."

"Excellent hotel. Staff friendly and helpful, food on 6th delicious, fabulous atmosphere. Room clean and bright. Super comfortable bed and very quiet. Great location for town. Love this hotel and will be staying again."

"The personnel is what makes this hotel so. They were all so very helpful and friendly. There is also a beautiful park across the street. Breakfast buffet was very good."

"Great location for catching cruise departures at City Centre and Horizon terminals. Sue at check-in was very professional and courteous. Only issue was trying to figure out how the heating in the room is designed…but, it was easily sorted with a call. "

"It is a very funky hotel in the heart of things. Staff were wonderful and accommodating. Rooms are small but they offer great common areas to hang out. "

"Vastly overpriced and understaffed for what it is. Reminded me of a 1970's idea of what a reasonable hotel was. Positives: the staff are great but not enough of them. If they're on minimum wage it's criminal, they were so busy and deserve a LOT more. Negatives: Executive room, really? Separate toilet and bathroom with 1970's rendering on the walls. The TV is one step up from Cathode ray tubes, no casting here! Air con? Nope, you get a fan, in any colour as long as its white! Restaurant, apparently opens at 6pm but no-one there til 6.45. Gave up and went to the local Italian. Breakfast, nearly £20 per person and one, yes 1 Coffee machine for a restaurant that looks like it accommodates 100+. We waited nearly 15 minutes for Coffee by which time our breakfast was cold. The hotels one and only redeeming feature is it proximity to the docks. That's it. And at £260 per night per room you know it's a scam. Avoid, stay further out of town and use the short stay car parks by the docks."

"Our room was quite small and so was the ensuite. The bed was very high up! It was comfortable enough, but there was only one pillow per person. Towels in ensuite quite thin. Really lovely and quiet, even though we kept our window open. Breakfast was okay, not much choice for vegetarians. Location of hotel is great. Walk down passed the hotel car park and you are on the path overlooking the sea in minutes. The Durley Dean is a beautiful building. The inside is reminiscent of traditional hotels of day's gone by. All perfectly adequate for a holiday by the sea."

"Hotels can always be a little noisy but when You allocate famalies with small children.in the rooms above single rooms it's not exceptable to be woke up at 5 am in the morning with childen stomping about on the floor and having to phone reception to complain .maybe just a thought on your part would make the stay more pleasurable Sincerely Anthony room 39"