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Novotel Düsseldorf City West

4.0 star property
Eco-certified hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Novotel Düsseldorf City West

Restaurant
Restaurant
Meeting facility
Miscellaneous
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Novotel Düsseldorf City West, in the city center, offers a tranquil retreat with a garden and arcade/game room. Guests can unwind at the sauna spa, use WiFi, or read newspapers in the lobby. Visitors consistently praise the attentive staff for enhancing their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Room service
The current price is RM423
RM482 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(44 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Located in Stadtbezirk 4, a neighbourhood in Düsseldorf, Novotel Düsseldorf City West is near a metro station. Travellers eager for a bit of culture can stop by Mitsubishi Electric Hall, while those who have shopping on the agenda may want to visit Konigsallee and Marktplatz. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Düsseldorf travel guideOpens in a new window
Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547

What's nearby

  • Seestern - 1 min walk - 0.0 km
  • Messe Düsseldorf - 5 min drive - 4.7 km
  • Konigsallee - 5 min drive - 4.3 km
  • Marktplatz - 5 min drive - 4.3 km
  • Merkur Spiel-Arena - 6 min drive - 5.3 km

Getting around

  • Hubert-Hermes-Straße Düsseldorf Station - 3 min drive
  • Am Seestern U-Bahn - 3 min walk
  • Düsseldorf Intl. Airport (DUS) - 17 min drive

Restaurants

  • ‪Otto's Skybar - ‬9 min walk
  • ‪Lindner Congress Hotel - ‬8 min walk
  • ‪Umaimon - ‬4 min walk
  • ‪De Luca - ‬5 min walk
  • ‪Café Ferdinand - ‬10 min walk

About this property

Novotel Düsseldorf City West

Upscale eco-certified hotel near Messe Düsseldorf
At Novotel Düsseldorf City West, you can look forward to a terrace, a garden and an arcade/games room. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and 1 meeting room
  • Concierge services, free newspapers and luggage storage
  • A computer station, a vegetable garden and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 232 individually decorated rooms boast perks such as 24-hour room service and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Breakfast, lunch, dinner served; international cuisine

H2 Hotel Düsseldorf Seestern

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 585 reviews
The price is RM358
RM413 total
includes taxes & fees
19 Oct - 20 Oct
H2 Hotel Düsseldorf Seestern

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,359 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Self-parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

Is Novotel Düsseldorf City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Düsseldorf City West?

As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel Düsseldorf City West on 26 Oct 2025 start from RM 422.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Düsseldorf City West?

Self-parking is available for EUR 24 per day.

What time is check-in at Novotel Düsseldorf City West?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Novotel Düsseldorf City West?

Checkout is at noon.

Where is Novotel Düsseldorf City West located?

Located in Stadtbezirk 4, this spa hotel is steps from Seestern and 2.8 mi (4.4 km) from Messe Düsseldorf. Rhine and Freizeitpark Heerdt are also within 2 miles (3 km). Am Seestern U-Bahn and Prinzenallee U-Bahn are within a 5-minute walk.

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Novotel Düsseldorf City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 948 reviews
Rating 8 - Good. 426 out of 948 reviews
Rating 6 - Okay. 94 out of 948 reviews
Rating 4 - Poor. 33 out of 948 reviews
Rating 2 - Terrible. 12 out of 948 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon Hotel
Stayed 2 nights in Jul 2025

8/10 Good

Marigold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage und die öffentlichen Verkehrsmittel sind zu Fuß erreichbar. Leckere Restaurants sind auch in unmittelbarer Nähe. Das Hotel ist gepflegt und sauber.
Stayed 2 nights in Aug 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk rustig, fijne bedden en vriendelijke service. Ziet er proper uit
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
prima verblijf
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff, everybody was kind. Perfect choice!
Stayed 1 night in Jul 2025

10/10 Excellent

Hideaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスルームに少し老朽化が目立ちましたが、それ以外は問題ないです。ロビーやレストランなど高級感があります。朝食の種類が多くて美味しいです。デュッセルドルフの中心街から少し離れていますが、中心街のホテルよりもコスパがいいのと、すぐ近くに駅もあるので困ることはないと思います。
Stayed 2 nights in Jul 2025

10/10 Excellent

Stelios

Liked: Cleanliness, amenities, property conditions & facilities
Toller Service und sehr freundliches Personal. Zimmer waren sauber
Stayed 3 nights in Jun 2025

10/10 Excellent

GEORGIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, great breakfast

Lovely family stay ! The breakfast is really good! Many options, the highlight being the waffles you prepare on the spot! Will return!
Stayed 4 nights in May 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist schwierig, auch mit Navi, zu finden.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Goed hotel om te overnachten voorafgaand aan vertrek luchthaven dusseldorf
Stayed 1 night in Feb 2025

8/10 Good

Ewald

Liked: Cleanliness, staff & service, property conditions & facilities
War alles ok
Stayed 1 night in Jun 2025

8/10 Good

Reinier

Liked: Cleanliness, staff & service, amenities
Prima uitvalbasis om te vliegen vanaf Düsseldorf
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Amenities, property conditions & facilities
Ein schönes Hotel, schön eingerichtet
Stayed 1 night in Aug 2024

10/10 Excellent

Darvin

Liked: Staff & service, amenities, property conditions & facilities
Fantastic customer service A+++
Stayed 1 night in May 2025

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel

Fint ophold. God service. God parkeringskælder
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D.Becker

Top Hotel mit sehr nettem Personal Die Bar sehr gemütlich
Stayed 1 night in Dec 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities
Gut
Stayed 1 night in Apr 2025

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Essen Toller Preis
Stayed 1 night in Feb 2025

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren nur für 1 Nacht mit unseren 2 kindern(8&6) im Hotel. Wir hatten ein Doppelzimmer mit Schlafsofa, das groß genug war. Die Kissen waren etwas hart, sonst war alles top.
Stayed 1 night in May 2025

10/10 Excellent

Melesio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar y zona
Stayed 2 nights in Jul 2024

10/10 Excellent

Mari Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo limpio y agradable
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort

Little dated.

Lobby and communal areas bright and fresh. Rooms a little dated and dull. Hotel a little further out of Düsseldorf that imagined. Breakfast was good.
Stayed 1 night in Apr 2025

8/10 Good

KOZONO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔なホテルでした。
Stayed 1 night in Aug 2024

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

In general nice and neat hotel. we only stayed one night. Standard Novotel quality so no surprise. The bathroom needed some renovation or at least a good working air suction. The extra bed was quite uncomfortable but OK we survived.
Stayed 1 night in May 2025

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