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Mercure Hotel Düsseldorf Neuss

4.0 star property
Escape to a peaceful retreat where you can unwind in style. Indulge in upscale amenities and explore nearby attractions.

Choose dates to view prices

At Mercure Hotel Düsseldorf Neuss, upscale charm meets convenience. Stroll through the garden or browse shopping on site before relaxing with coffee/tea in the lobby and catching up on free newspapers; guests praise this property's first-rate condition.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
The current price is RM262
RM281 total
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hydromassage showerhead
Eco-friendly toiletries
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hydromassage showerhead
Hairdryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

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About the area

Located in Neuss, Mercure Hotel Düsseldorf Neuss is near a train station. Schloss Hülchrath and Gehry Buildings are local landmarks, and some of the area's activities can be experienced at Port of Neuss and Marina Düsseldorf. Looking to enjoy an event or a game while in town? See what's happening at Merkur Spiel-Arena or Tonhalle Concert Hall. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Neuss travel guide
Map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469

What's nearby

  • Skyline cityscape of Dusseldorf, Germany. Aerial autumn view of Stockum commercial area.
    Messe Düsseldorf
    20 min drive - 18.3 km
  • Cologne Cathedral
    Cologne Cathedral
    33 min drive - 39.5 km
  • Cologne_LANXESSArena_6107352_04
    LANXESS Arena
    36 min drive - 41.5 km
  • Hummelbachaue
    15 min walk - 1.3 km
  • Battle Kart Düsseldorf-Neuss
    3 min drive - 3.4 km

Getting around

  • Neuss Holzheim Station
    7 min drive
  • Norf S-Bahn
    10 min walk
  • Düsseldorf Intl. Airport (DUS)
    28 min drive

Restaurants

  • McDonald's
    4 min drive
  • My Lan
    6 min drive
  • Haus des Döners
    3 min drive
  • Salt 'N Pepa
    19 min walk
  • Kolossos
    4 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Upscale hotel near a train station
Take advantage of a terrace, shopping on-site and a garden at Mercure Hotel Düsseldorf Neuss. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Free newspapers, a gift shop and coffee/tea in reception
  • A vending machine, a 24-hour front desk and a computer station
  • Guest reviews say great things about the first-rate property condition
Room features
All 115 rooms include comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Street parking available
  • Covered parking on site (EUR 6 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during July, August, September and October:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10, per pet, per day, plus a deposit of EUR 10 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

Is Mercure Hotel Düsseldorf Neuss pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of EUR 10 per night and a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of 25 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on 27 Mar 2026 start from 262.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Düsseldorf Neuss?

Self-parking is available for EUR 6 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Mercure Hotel Düsseldorf Neuss?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Düsseldorf Neuss?

Checkout is at noon.

Where is Mercure Hotel Düsseldorf Neuss located?

Situated in Neuss, this hotel is 1.5 mi (2.4 km) from Rhine and 3.1 mi (5 km) from St. Quirinus Neuss. Port of Neuss and Schloss Hülchrath are also within 6 miles (10 km). Norf S-Bahn is 10 minutes by foot.

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Reviews

Mercure Hotel Düsseldorf Neuss Reviews

7.8

Good

8.2

Cleanliness

6.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 127 out of 514 reviews
Rating 8 - Good. 238 out of 514 reviews
Rating 6 - Okay. 101 out of 514 reviews
Rating 4 - Poor. 33 out of 514 reviews
Rating 2 - Terrible. 15 out of 514 reviews

Reviews

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.
Stayed 5 nights in Mar 2025

8/10 Good

YongLong

Liked: Staff & service
Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.
Stayed 3 nights in May 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Ideal 2 nights for our needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023

8/10 Good

Andréa

Liked: Cleanliness, property conditions & facilities
Hotel in a cute residential area with a park and supermarket nearby
Stayed 5 nights in May 2023

8/10 Good

Elhadi Gafar

Liked: Cleanliness
Good
Stayed 3 nights in May 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good !!!!

It was good !!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Klaas

Liked: Cleanliness, staff & service, property conditions & facilities
Price quallity combination
Stayed 1 night in Jan 2024

6/10 Okay

Ulas

Liked: Cleanliness
Die Betten waren sehr hart, wir hatten nur eine Flasche Wasser 0,5l für 2 Nächte
Stayed 2 nights in Jan 2026

6/10 Okay

Ilhan

Gut
Stayed 1 night in Jan 2026

6/10 Okay

giacomo

Liked: Staff & service
Struttura datata
Stayed 3 nights in Dec 2025

4/10 Poor

Muzaffer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wände bemalen Fensterdecken Farbe blättert ab wenn überhaupt 2 sterne.
Stayed 1 night in Oct 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, room comfort
Fas Personal war sehr freundlich und das Zimmer sauber. Parkplätze gab es auch genug und es gibt auch eine Tiefgarage. Über Das Frühstück kann ich nichts berichten weil ich bei einem Freund gefrühstückt habe. Insgesamt war es ein schöner Aufenthalt im Hotel.
Stayed 1 night in Oct 2025

8/10 Good

Oliver

Liked: Staff & service, amenities
Zimmer sind gut, Frühstück ist reichhaltig und gut, sehr freundlicher Personal das Hotel müsste außen und der Fahrstuhl renoviert werden. Preis Leistung ist sehr gut
Stayed 1 night in Aug 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel, in de buurt is verder niet veel vertier. Zet je navigatie wel op huisnummer 8, anders kom je voor een afgesloten weg en wordt parkeren echt een drama.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Zimmer entspricht einer Hotelkategorie von 2 Sternen. Schmuddeliger Teppich, schmutzige Zimmer (vom Vorgänger waren noch Essensreste auf dem Boden). Im Bad funktionierte die Entlüftung nicht, immense Feuchtigkeitsschäden an den Fenstern, keine Klimaanlage, Zimmerzutrittskarte funktioniert mehrmals nicht, keine Utensilien im Bad. Das Personal ist sehr freundlich und das Essen gut. Von einem 4 Sterne Hotel ist dieses Objekt sehr weit entfernt.
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
alles okay
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück und Service
Stayed 2 nights in Mar 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubereres, zweckmäßiges Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ich bin sehr zufrieden mit dem Hotel

Ich habe das erste mal in dem Hotel übernachtet weil das Gästezimmer der befreundete Familie, nicht zur Verfügung stand. Aus diesem Grund kann ich auch nichts über das Frühstück und dem Restaurant berichten. Ansonsten war ich sehr zu Frieden. Nettes Personal was auf die Wünsche eingeht. Ausreichende Parkplätze und der Preis ist fast unschlagbar. Das Zimmer war groß genug, das Bett sehr gut nur die Dusche etwas klein. Alles sehr sauber und über kleine Gebrauchspuren auf dem Teppich und an der Wand sehe ich hinweg, weil sie mich nicht stören. Insgesamt gefällt mir das Hotel sehr gut und wenn ich bei einem meiner nächsten Besuche in Neuss, wieder ein Hotel besuche werde ich es mit Sicherheit wieder buchen.
Stayed 3 nights in Feb 2025

6/10 Okay

Ruben

Liked: Staff & service
Habe schon bessere 4 Sterne Häuser von Mercure gesehen. Badezimmer Boden hatte irgendein Belag nach dem Putzen. Vom Vorgänger war noch Duschzeug im Bad. Sehr laut wegen den Türen beim Schließen und sehr hellhörige Räume/Wände!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Schon okay, bis auf fehlenden Internet-Zugang

Das Hotel ist in Ordnung und entspricht dem Preis. Leider gibt es in der dritten Etage kein WLAN, was bei einer Dienstreise ziemlich schlecht ist.
Stayed 1 night in Oct 2024