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Reviews of Ballymascanlon Hotel and Golf Resort

4 out of 5
Ballymascanlon Hotel and Golf Resort
Carlingford Road (R173), Dundalk, County Louth

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 275 reviews" "
Rating 8 - Good. 61 out of 275 reviews" "
Rating 6 - Okay. 17 out of 275 reviews" "
Rating 4 - Poor. 1 out of 275 reviews" "
Rating 2 - Terrible. 3 out of 275 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff and great breakfast
Stayed 1 night in Apr 2024
Response from KW on 25 Apr 2024
Dear James,Thank you for taking the time to review your recent stay with us. I will pass your very kind comments on to the entire team and we hope to welcome you back again soon.Kind regards,Karen WattersGeneral Manager

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional dinner and breakfast Large , well appointed rooms
Stayed 1 night in Apr 2024
Response from KW on 25 Apr 2024
Dear Steven,Thank you for taking the time to review your recent stay with us and for your very kind comments regarding your dinner and breakfast which I will pass on to the team.Kind regards,Karen WattersGeneral Manager

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oldie worldy hotel with stunning grounds. Some things a little dated & tired but all in all we had a lovely stay. The only thing I would improve would be to perhaps add potato bread & beans to the breakfast choice but that’s just my preference.
Stayed 1 night in Mar 2024
Response from kw on 31 Mar 2024
Dear Vicky,Thank you for taking the time to review your recent stay with us and for your very kind comments about the hotel & grounds. We are in the middle of refurbishing a number of our bedrooms and have plans to refurbish the Terrace Bar later this year as well as some of the other public areas which will add to our customers overall experience of the hotel during their stay with us.We are deli9ghted that you enjoyed your stay with us & hope to welcome you back again soon.Kind regards,Karen WattersGeneral Manager

8/10 Good

Philomena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great break away
Stayed 1 night in Mar 2024
Response from kw on 26 Mar 2024
Dear Philomena,Thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed your break away & hope to welcome you back again soon.Kind regards,Karen WattersGeneral Manager

10/10 Excellent

JOE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location staff were brilliant
Stayed 2 nights in Mar 2024
Response from KW on 21 Mar 2024
Dear Joe,Thank you for taking the time to review your recent stay with us and also for your very kind comments about the staff in the hotel.We are delighted that you enjoyed your stay with us and hope to welcome you back again soon.Kind regards,Karen WattersGeneral Manager

10/10 Excellent

John

Friendly staff, excellent level of cleanliness and great food and drink. Felt really welcome.
Stayed 4 nights in Mar 2024
Response from KW on 13 Mar 2024
Dear John,Thank you for taking the time to review your recent stay with us and thank you for your very kind comments which I will pass on to all of the team.We are delighted that you felt really welcomed by the team and hope to see you back again soon.Kind regards,Karen WattersGeneral Manager

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Peacefulocation, lovely walled garden & convenient for walks in nearby Cooley mountains.
Stayed 1 night in Mar 2024
Response from . on 11 Mar 2024
Dear Bernadette,Thank you for taking the time to review your recent stay with us and thank you for your very kind comments about our location and our beautiful walled garden.We hope to welcome you back soon.Kind regards,Karen WattersGeneral Manager

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fab time great place
Stayed 1 night in Feb 2024
Response from Karen Watters on 4 Mar 2024
Dear Paula,Thank you for taking the time to post a review of your recent stay with us. We are delighted that you had a great time and hope to see you back with us soon.Kind regards,Karen WattersGeneral Manager

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and warm friendly atmosphere
Stayed 1 night in Feb 2024
Response from Karen Watters General Manager on 20 Feb 2024
Dear Stephanie,Thank you for your review of your recent stay with us & your very kind comments which I will pass on to all the team.Kind regards,Karen WattersGeneral Manager

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Karen Watters General Manager on 20 Feb 2024
Dear Joe,Thank you for taking the time to review your recent stay with us. We look forward to welcoming you back to the hotel.

10/10 Excellent

John

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great stay
It was a truly lovely stay as always. The only comment I would make is about the hot tub outside. It’s a pity it’s so grubby. Everything else was perfect and the new restaurant was ace! Loved every bite and what great service
Stayed 1 night in Jan 2024
Response from TG on 30 Jan 2024
Thank you for your review of your recent stay with us in the Ballymascanlon hotel. I am delighted that you enjoyed your visit to us. I have passed on your comments regarding the outside hot tub to our Leisure Manager James who will look at the cleaning of this piece of equipment. I look forward to welcoming you back to the Ballymascanlon Hotel in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Very pleasant relaxing atmosphere. Food amazing as were staff. Room was clean and beautiful with wonderful views.
Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your review of your recent stay at the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was spotless. Heating not adjusted to account for the freezing weather outside. Bar and restaurant quite chilly. Staff were lovely and the food was delicious
Stayed 2 nights in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your review of your recent stay at the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your rating of your stay at the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Adrian

Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your rating of your stay at the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your review of your recent stay at the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Check in very good even give me 2 cards one for electric and other for entrance
Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your review of your recent stay at the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Check in was not great.
Stayed 1 night in Jan 2024
Response from TG on 30 Jan 2024
Thank you for your review of your recent stay with us in the Ballymascanlon hotel. I am sorry that you did not find check in great. I will speak to our front office team regarding this. I look forward to welcoming you back to the Ballymascanlon Hotel in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and customer service
Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your review of your recent stay at the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your rating of your stay at the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024
Response from TG on 25 Jan 2024
Thank you for your rating of your stay at the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

8/10 Good

jane

Stayed 3 nights in Dec 2023
Response from TG on 25 Jan 2024
Thank you for your rating of your stay at the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Karen Watters General Manager on 20 Feb 2024
Dear valued guest,Thank you for taking the time to review your recent stay with us.

8/10 Good

Caitríona

Stayed 1 night in Dec 2023
Response from TG on 25 Jan 2024
Thank you for your rating of your stay at the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from TG on 25 Jan 2024
Thank you for your rating of your stay at the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very comfortable
Stayed 1 night in Dec 2023
Response from TG on 16 Dec 2023
Thank you for your review of your recent stay in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your stay with us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

2/10 Terrible

John

Stayed 4 nights in Dec 2023

10/10 Excellent

Christine

Just a beautiful place, great food and lovely staff
Stayed 2 nights in Dec 2023
Response from TG on 16 Dec 2023
Thank you for your review of your recent stay in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your stay with us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant
Stayed 2 nights in Dec 2023
Response from TG on 16 Dec 2023
Thank you for your review of your recent stay in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your stay with us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely homely hotel. Loved the swimming pool. Lovely dining area. Breakfast was tasty. Had lovely room very spacious and comfy bed. This was our fourth visit love it
Stayed 2 nights in Nov 2023
Response from TG on 16 Dec 2023
Thank you for your review of your recent stay in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your stay with us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Sylvia m

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated , very peaceful & relaxing
Stayed 2 nights in Nov 2023
Response from TG on 16 Dec 2023
Thank you for your review of your recent stay in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your stay with us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere
We stayed in the Balymascanlon, for one night last November, and were delighted to return , with my sister and her husband. From the moment you walk , in the door, it feels warm, and the Christmas decorations are amazing. The rooms were excellent, and the food in the main dining room was also excellent. The service , everywhere was first class. I would stronghly recommend this hotel.
Stayed 2 nights in Nov 2023
Response from TG on 25 Nov 2023
Thank you for your review of your recent stay with us in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects for your visit to us. I look forward to welcoming you back in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the homey-ness of this property. Loved the daily fires and lots of cozy sitting spaces. The food options were great, very tasty with reasonable variety. Very centrally located.
Stayed 1 night in Nov 2023
Response from TG on 25 Nov 2023
Thank you for your review of your recent stay with us in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects for your visit to us. I look forward to welcoming you back in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

Ted

Travelled with partner
Well maintained property. Great dinner and breakfasts. Very friendly and accommodating staff. Would love to return.
Stayed 2 nights in Nov 2023
Response from TG on 25 Nov 2023
Thank you for your review of your recent stay with us in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects for your visit to us. I look forward to welcoming you back in the near future. Kindest Regards Thomas Gavan Operations Manager.

8/10 Good

Garerh

Stayed 1 night in Nov 2023
Response from TG on 25 Nov 2023
Thank you for your rating of your recent stay with us in the Ballymascanlon Hotel. I look forward to welcoming you back in the near future. Kindest Regards Thomas Gavan Operations Manager.t

8/10 Good

Patricia

Stayed 2 nights in Nov 2023
Response from TG on 25 Nov 2023
Thank you for your review of your recent stay with us in the Ballymascanlon Hotel. I am delighted you enjoyed all aspects for your visit to us. I look forward to welcoming you back in the near future. Kindest Regards Thomas Gavan Operations Manager.

2/10 Terrible

oonagh

Stayed 1 night in Nov 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful hotel, wonderful staff and delicious food. My one and only comment for consideration would be to upgrade the lockers in the leisure centre. The lockers didn’t all have keys with armbands and the toilet doors could be upgraded also. Apart from that one tiny detail I was delighted with everything in and at the hotel.
Stayed 1 night in Nov 2023
Response from TG on 6 Nov 2023
Thank you for your review of your recent stay with us in the Ballymascanlon Hotel. We are starting a refurbishment programme to enhance the service and comfort for our guests in mid November. I am delighted you enjoyed all aspects for your visit to us. I look forward to welcoming you back in the near future. Kindest Regards Thomas Gavan Operations Manag

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from TG on 30 Oct 2023
Thank you for your rating of your recent stay with us at the Ballymascanlon Hotel. I look forward to welcoming you back to the Ballymascanlon Hotel in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Rooms are large and comfortable, facilities are great and dinning options very good. Thoroughly enjoyable stay
Stayed 2 nights in Oct 2023
Response from TG on 30 Oct 2023
Thank you for your review of your recent stay with us at the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your visit to us. I look forward to welcoming you back to the Ballymascanlon Hotel in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hideaway
Fantastic place, great food and drinks, service was spot on.
Stayed 1 night in Oct 2023
Response from TG on 30 Oct 2023
Thank you for your review of your recent stay with us at the Ballymascanlon Hotel. I am delighted you enjoyed all aspects of your visit to us. I look forward to welcoming you back to the Ballymascanlon Hotel in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

Paula

Stayed 2 nights in Oct 2023
Response from TG on 30 Oct 2023
Thank you for your rating for your visit to Ballymascanlon Hotel & Golf Resort. I look forward to welcoming you back in the near future. Kindest Regards Thomas Gavan Operations Manager

6/10 Okay

Mandy

Business traveller
Liked: Cleanliness, staff & service
Biz stop over
It was a one night business stop over. The food and staff were wonderful. The room was hot and I couldn't get the radiator off. The mattress may need to be replaced. I kept finding a dodgy spring! The room was ok but felt a little tired.
Stayed 1 night in Sep 2023
Response from TG on 30 Oct 2023
Thank you for your review of your recent stay with us at the Ballymascanlon Hotel. I am sorry you had some issues with your room regarding the radiator and mattress. We are starting a refurbishment programme of our bedrooms in mid November in order to enhance the comfort and service of all guests. I look forward to welcoming you back to the Ballymascanlon Hotel in the near future. Kindest Regards Thomas Gavan Operations Manager.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Another great stay at the Ballymascanlon. We were provided a lovely renovated room. The card and chocolates in our room were a lovely touch.
Stayed 1 night in Sep 2023
Response from TG on 8 Oct 2023
Thank you for your review of your recent stay with us in the Ballymascanlon Hotel. I am delighted that you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from TG on 8 Oct 2023
Thank you for your rating of your recent stay with us in the Ballymascanlon Hotel. I am delighted that you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Sep 2023
Response from TG on 19 Sept 2023
Thank you for your review of your recent stay with us in the Ballymascanlon Hotel. I am delighted that you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from TG on 19 Sept 2023
Thank you for your rating of your recent stay with us in the Ballymascanlon Hotel. I am delighted that you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Ibz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from TG on 19 Sept 2023
Thank you for your rating of your recent stay with us in the Ballymascanlon Hotel. I am delighted that you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from TG on 19 Sept 2023
Thank you for your rating of your recent stay with us in the Ballymascanlon Hotel. I am delighted that you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.

10/10 Excellent

Liza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from TG on 19 Sept 2023
Thank you for your rating of your recent stay with us in the Ballymascanlon Hotel. I am delighted that you enjoyed all aspects of your visit to us. I look forward to welcoming you back in the near future. Kind Regards Thomas Gavan Operations Manager.