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Reviews of Casa Rubin

3 out of 5
Casa Rubin
Daang Taytayan, Calindagan, Dumaguete, Negros Oriental

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 35 reviews" "
Rating 8 - Good. 12 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Larrry N. Tanate

Travelled with partner
Liked: Cleanliness, staff & service
Since our room is located on the 3rd floor.. the elevator is important but it is not working. we called the attention of the staff but there is no action.. he replied ok mam thank you. but the room is comfortable and the location is perfect for my appointment in DFA Robinsons. the food is good as well and the staffs are polite. if given a chance i would love to stay in casa rubin again.
Stayed 2 nights in Dec 2021

10/10 Excellent

Jela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous check in person. Clean room, quiet and breakfast.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and awesome! I recommend staying here just for the rooms and/or the restaurant; both are an incredible value on there own.
Stayed 2 nights in Feb 2021

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

John, Dumaguete

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is located next to a call center and a house with rooster fighters. All night long very loud bells and chimes can be heard from the call center. These noises cause the roosters to make loud sounds all night. I got no sleep my entire stay. Do yourself a favor and stay anywhere else. Worst hotel stay ever.
Stayed 12 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
From nice hot temperature Water from the shower all of a sudden becomes cold ☹️
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, pretty centrally located. Simple room. Small fridge. In room safe. Ok breakfast. Great deal for the money !!
Stayed 1 night in Dec 2019

10/10 Excellent

ManuelPolintan, Vallejo California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. making was excellent. service was so good and the staff was so friendly.I will definitely stay here again.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The rooms are really nice and breakfast is included.
Stayed 1 night in May 2019

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service, room comfort
Looked better in photos
Casa Rubin was a few steps away from Ceres bus terminal which made it ideal for my plan to visit Manjuyod. The hotel also looked quaint and charming in photos plus the garden with the fountain looked like it would be such a nice place to hang out at. Upon arrival however, room looked like a cross between a construction site and a run down hotel. The garden and fountain was there but the grass was dry and there was no water in the fountain. The room was very spacious but lacked the homey feel I thought it projected in the photos. What I liked about Casa Rubin however was that they did not scrimp on amenities and service - even though on a solo trip, I was given breakfast for 2 persons, water set up was for 2 and they cleaned the room without needing to be told. Internet however could be better.
Stayed 2 nights in Jul 2019

8/10 Good

Hazel Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Ian, sydney, Australia

Liked: Cleanliness, staff & service
Sadly let down
Booked the matrimonial suite which was sadly at front of building and was horrifically loud because of traffic.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Matt, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and very comfortable, love the decor of the place. Highly recommended.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
The front desk is not friendly. No "hi"...no "hello"...no "smile"...no nothing. Seems like they're unhappy, and not enjoying their job. Could this be reflective of the management/owner?Something's definitely wrong. The facility is beautiful, but it's inanimate. It's the personnel that brings life to the building. Wait...there's more, but that's all I'll comment for now. Perhaps, the rest will correct itself if the core issue is rectified.
Stayed 6 nights in Apr 2019

10/10 Excellent

Aimee Lyn

Liked: Cleanliness, staff & service, room comfort
Although there is no lift, the staff are very helpful and attentive to the guests needs.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, within walking distance to city centre and the boulevard. Also very helpful staff who was willing to help us figure out the hot water.
Stayed 2 nights in Feb 2019

8/10 Good

Maria Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small clean affordable hotel
We enjoy our stay very much. Everything is near. Shopping area, bus station, restaurants. Walk 15 to 20 minutes to Rizal Boulevard. No problem to take pedicab everywhere. Nice and clean room. All in all we are satisfied. You can take the Ceres bus to North or South region. Or the ferries to islands.
Stayed 1 night in Jan 2019

10/10 Excellent

ernie byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dumaguete experience
The place is nice and clean.. staff are accomodating
Stayed 1 night in Dec 2018

10/10 Excellent

Watson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Friendly Stay in Dumaguete
Casa Rubin is a great hotel, and for 3 stars, it certainly is at the higher end of the star. Of course, it isn't a four star hotel, so scratch those thoughts of perfection. The place is still surrounded by renovation, but that does not affect the rooms, the restaurant. There's also no noise affecting rest despite just near the main road. My Wife and I visited Dumaguete to springboard to Majuyod Sandbar and Apo Island. This place is situated near the Ceres Bus Terminal and Robinson Shoping mall. These things make it easy for Budget Travellers to get around or even find small conveniences like food and necessities. Tip; nearby there's a Mr. Liempo, great Liempo (BBQ Pork Belly). Ceres Bus terminal will allow you to buy Bus tickets to Bias City (to visit Sandbar) and to Malatapay (to visit Apo Island). The hotel manager is a load of hospitality, he recommended how we could shave of $$ off our Budget tours and also recommended food spots around us. The restaurant also serves great breakfast (love their pancakes and other local crusine). If you are staying at Dumaguete City and want to go out of Dumaguete, I highly recommend this place. Good to head out, great to go back to for dinner and recharge.
Stayed 3 nights in Oct 2018

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
Very poor breakfast
The positive first: the rooms are nice and modern. The negative: the breakfast is a joke. Even I paid more than 2,200 Pesos for the room including breakfast, I had to pay 50 Pesos extra for a teabag instead of getting coffee. The pancake came only with a tiny slice of butter without honey. Very bad value for money. I will definitely not stay again in this hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok..
Was ok net hotel..2x 1persoonsbed..niet echt gezellig..
Stayed 1 night in Jul 2019

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

pierre-henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr komfortabel eingerichtetes großes Zimmer, leider war kein Aufzug vorhanden
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint opphold
Hotellet var fint og rent. Sengen var komfortabel og badet var passe stort. Vannet i dusjen ble ikke så varmt som ønskelig. God service og grei frokost. Lå i nærheten av McDonalds og busstasjonen, så veldig praktisk sånn sett. Ikke så hyggelig område dog.
Stayed 2 nights in Feb 2019

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heilt greit hotell for pengebe
Stayed 1 night in Feb 2019

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Bien pour une nuit d étape
Hôtel neuf chambre impeccable par contre pas d eau chaude dans la douche et le restau de l hôtel pas top. Personnel accueillant nous avons une chambre donnant de l autre côté de la rue donc au calme.
Stayed 1 night in Dec 2018