Hotel Pantai di Duluth

"Very clean and friendly staff. Plenty of activities and amenities."

"This is a pleasant modern motel on the outskirts of town. It has nothing special about it -- the room is basic, and functional. There's no in-room coffee or water heater. Also no closet or drawers for clothing -- just some external hangers. It does have a gym and a pool -- I used the gym and it was small but the treadmill worked fine. Breakfast is standard motel fare. Service was lacking -- in a three-day stay our room was never made up, but we did get one change of towels. My...

"We arrived at check in time and were informed that we needed to wait as rooms weren't clean. Came back over an hour later and our room was ready. The room was okay, nothing special (for over 300 a night, expected more). Not enough towels in pool room, hot tub was warm, not hot and jets weren't working properly. The Fob reader for the outside door on our side of the building looked liked it may have been installed in the 60s and was difficult to work. Put up a review on Google, owner's response...

"Lovely, historic boutique hotel. Comfortable room and close to pedestrian walk over highway to Canal Park."

"AC worked, but not well. Room was cool but very humid. Property has amazing character and a very industrial feel. Bed was comfortable, room was enormous."

"The photos were definitely deceiving. The hot tub was broken, one of the elevators was broken. We had to take stairs from the 10th floor. Lots of weed smell, dingy lighting, outdated atmosphere. Everyone we talked to was having a poor experience as well with this hotel and with the staff not being helpful with their issues. The only saving grace was that the actual room was clean and fairly updated. Thin walls. If we had brought our kids, we would not have stayed."

"Nice room, great location. Good breakfast."

"Great customer service. They had some breakfast at special hours for runners for the marathon."