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Dear Alane,Thank you very much for taking the time to complete our guest reviews following your stay.Thank you indeed for sharing your wonderful experience and for recommending us on Expedia with perfect rating. It is our goal to achieve the highest standards of rooms quality and services we could offer to our guests, and it is always rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to the entire team, we are grateful for your inspiring words. Thank you once again and we look forward to welcoming you back at Doubletree by Hilton - Business Bay.Regards,Eslam MamdouhFront office supervisorDoubletree by Hilton - Business Bay
The place was so clean and elegant and also in the perfect location close to most of the things to see i will definitely stay again also staff 10/10
Akeem
Stayed 4 nights in Apr 2024
Response from Abdellah Fattah Night Manager on 14 Apr 2024
Dear Akeem , We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai – Business Bay. Thank you for letting us know how much you enjoyed your stay; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Warm Regards Abdellah FattahNight Manager
5 ⭐️ service and amenities. Nice, modern and welcoming hotel at a walking distance from the Dubai mall and Burj Khalifa. Cafés and restaurants near by. Excellent stay!
Christian
Stayed 5 nights in Apr 2024
Response from Princess Grace Suaring on 13 Apr 2024
Dear Valued Guest,We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai – Business Bay. Thank you for letting us know how much you enjoyed your stay, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Princess Grace SuaringDuty Manager
Response from Abdellah Fattah Night Manager on 12 Apr 2024
Dear Rania Warm Greeting from DoubleTree by Hilton Dubai - Business Bay. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree very soonKind Regards Abdellah FattahNight Manager
6/10 Okay
Parvin
Travelled with family
8 Apr 2024
Liked: Cleanliness, staff & service
This is a very clean property, a little far from burj khalifeh area but ok to walk. The worst part was breakfast and it’s area! Very unorganised, not even good bread! After one day we decided to go out for breakfast.
Parvin
Stayed 3 nights in Apr 2024
Response from GRACE ROM on 8 Apr 2024
Dear Parvin,Thank you for taking the time to share your feedback on Expedia. We regret to receive your overall rating at 3 out 5, please accept our sincere apologies if we did not meet your stay expectations. We are reviewing your comments and will be addressed to the concern department with utmost care an attention as we continually work to improve our guest experience. Thank you and best regards,Grace Rom Assistant Front Office Manager
Response from Princess Grace Suaring on 1 Apr 2024
Dear Valued Guest,We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai – Business Bay. Thank you for letting us know how much you enjoyed your stay, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Princess Grace SuaringDuty Manager
Response from Abdellah Fattah Night Manager on 29 Mar 2024
Dear VolkanWarm Greeting from DoubleTree by Hilton Dubai - Business Bay. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree very soonKind Regards Abdellah FattahNight Manager
10/10 Excellent
Rania
27 Mar 2024
Rania
Stayed 2 nights in Mar 2024
Response from Princess Grace Suaring on 17 Apr 2024
Dear Valued Guest,We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai – Business Bay. Thank you for letting us know how much you enjoyed your stay, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Princess Grace SuaringDuty Manager
Response from Abdellah Fattah Night Manager on 27 Mar 2024
Dear Thristian Thank you for taking the time to share your feedback and recommend our hotel on Expedia with good rating. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times. Thanks & Best regards, Abdellah Fattah Night Manager
Response from Abdellah Fattah Night Manager on 22 Mar 2024
Dear TinaThank you for taking the time to share your feedback and recommend our hotel on Expedia with good rating. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times. Thanks & Best regards, Abdellah Fattah Night Manager
Was a 2 night stay instead of 4, change of plans and was given some charges back.. thank you Staff!
KO
KEVIN
Stayed 4 nights in Mar 2024
Response from Abdellah Fattah Night Manager on 17 Mar 2024
Dear Mr KevinThank you for taking the time to share your feedback and recommend our hotel on Expedia with good rating. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times. Thanks & Best regards,Abdellah FattahNight Manager
Response from Abdellah Fattah Night Manager on 16 Mar 2024
Dear Sulejman,I am very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.With pleasure I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.We look forward to welcoming you back and to continue exceeding your expectations.Best regards,Abdellah Fattah Night Manager
Dear Rania, Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Hanna PalermoFront Office supervisor
Brilliant! Location is fab, very convenient. The service is very good and the staff were very attentive especially with our little ones. We didn’t enjoy dinner there though, but there are plenty of dining options locally within walking distance.
Yasmin
Response from Eslam Mamdouh on 20 Feb 2024
Dear Yasmin,Thank you for taking the time to share your feedback and recommend our hotel on Expedia with good rating. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times.Thanks & Best regards,Eslam MamdouhFront Office supervisor
Dear Fikreselassie,Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Warm regards,Hanna PalermoFront Office Supervisor
The hotel is very convenient, you can find everything you need around the surrounding.
Meiqi
Stayed 6 nights in Feb 2024
Response from Princess Grace on 7 Feb 2024
Dear Valued Guest, We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai – Business Bay. Thank you for letting us know how much you enjoyed your stay, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards, Princess Grace SuaringDuty Manager
10/10 Excellent
jian phoenix
Travelled with family, Travelled with family and small children
Arabican coffee and starbucks available in the lobby, such a life saver for jet lagging person like me. Lol!! Cleaness and services exceeded many local 5 star hotels.
jian phoenix
Stayed 3 nights in Jan 2024
Response from Hana on 4 Feb 2024
Dear Jian,We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai – Business Bay. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Warm regards,Hanna PalermoFront Office Supervisor
Dear Gurkirat,We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia with 5/5 ratings.We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. We look forward to welcoming you back and to continue exceeding your expectations.Best regards,Grace Claveria RomAssistant Front Office ManagerDoubletree by Hilton - Business Bay
Response from Abdellah Fattah Night Manager on 30 Jan 2024
Dear Valued Guest Warm Greeting from Double Tree by Hilton Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Dubai – Business Bay soon. Regards Abdellah Fattah Night Manager
10/10 Excellent
Amos
Travelled with family, Travelled with family and small children
Dear Amos,Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Warm regards,Hanna PalermoFront Office Supervisor
Clean. Good service. Good breakfast. Good free valet parking.
Mohammad
Stayed 4 nights in Jan 2024
Response from Princess Grace Suaring on 27 Jan 2024
Dear Mr. Mohammad,We are truly heartened to receive your generous review of DoubleTree by Hilton Dubai – Business Bay. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards, Princess Grace SuaringDuty Manager
Receptionist Staff, Valets and all the other staff members excelled in their service always with a smile. The rooms were very comfortable and spacious. Breakfast was the best of it all. A buffet of local, Indian, continental and more. Great spread of food and beverages. Looking forward to our next vacation to be here again
RENDEN
Stayed 4 nights in Jan 2024
Response from GRACE ROM on 25 Jan 2024
Dear Renden,We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia with 5/5 ratings.We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. We look forward to welcoming you back and to continue exceeding your expectations.Best regards,Grace Claveria RomAssistant Front Office ManagerDoubletree by Hilton - Business Bay
Dear Joyce,Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Warm regards, Hanna PalermoFront Office Supervisor
Response from Abdellah Fattah Night Manager on 18 Jan 2024
Dear Valued Guest Warm Greeting from Double Tree by Hilton Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Dubai – Business Bay soon. Regards Abdellah Fattah Night Manager
10/10 Excellent
ali
17 Jan 2024
ali
Stayed 3 nights in Jan 2024
Response from Abdellah Fattah Night Manager on 6 Feb 2024
Dear Mr Ali Warm Greeting from Double Tree by Hilton Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Dubai – Business Bay soon. Regards Abdellah Fattah Night Manager
The pictures of this property don’t do justice on how pretty it is. For a downtown Doubletree, we were expecting a basic hotel but it was so much more. There was luxury feel in the common areas. The pool and restaurant on the 2nd floor felt like a boutique hotel.
The Burj Khalifa Suite was one of the nicest and largest room we stayed in and we absolutely loved it. Just be aware that the basic room in Expedia will allow for a basic room booking for a 2 adults and 2 teens but if you booked directly with hotel, it wouldn’t have let you bc the room is very small after the pull out comes out. There is an age discrepancy between Expedia and the hotel itself when selecting age of “child.” We upgraded to the suite and were so happy we did! We will forever dream of this room!
The staff and service were excellent everywhere. We had issues with our outlets around our bed when the iron tripped a circuit. Maintenance came in 5 mins, fixed issue and brought us a new iron.
hema
Stayed 6 nights in Dec 2023
Response from Grace Claveria Rom on 8 Jan 2024
Dear Ms. Heshma,We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With pleasure I read that you have been overall impressed with the quality of our hotel and services. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times.Best regards,Grace Claveria RomAssistant Front Office ManagerDoubletree by Hilton - Business Bay
It was a great hotel experience at double tree Hilton. The staffs recommended an upgrade which meant we’re given a window view of Burj Khalifa!! Imagine waking up every morning to that awesome view. Plenty of dining options within walking distance. Definitely will come back again.
Mohamed
Stayed 4 nights in Dec 2023
Response from Melissa on 29 Dec 2023
Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Melissa ChikhaniSenior Front Office Supervisor
10/10 Excellent
Likaa
29 Dec 2023
Likaa
Stayed 4 nights in Dec 2023
Response from Hana on 18 Jan 2024
Dear Likaa,Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again.Kind Regards,Hanna PalermoFront Office Supervisor
6/10 Okay
Venkata
Travelled with family
27 Dec 2023
Disliked: Staff & service
Check in was bad, Neha assumed i smoke and gave us a smoking room which left all our luggage stinking. They changed our room afterwards. Service was average - breakfast was a hit or miss. May be a place for a short/ business trip.
Venkata
Stayed 3 nights in Dec 2023
Response from Melissa on 27 Dec 2023
Dear Venkata,Greetings from DoubleTree by Hilton Dubai - Business Bay. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree very soon.Best Regards, Melissa ChikhaniSenior Front Office Supervisor
Dear Rania, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Warm regards,Hanna PalermoFront Office Supervisor
awesome.quality. Only one thing brought my eye brows up was the power plug socket for hair dryer in the washroom, it was 110V, not the same as UAE standard? had to bring the hair dryer to living to use. The front desk knoww about it now. Otherwise, everything was great. Had to ask 2 more beds and were free. Super friendly staff as well
Jaeyoon
Stayed 4 nights in Dec 2023
Response from Hana on 26 Dec 2023
Dear Jaeyoon,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards,Hanna PalermoFront Office Supervisor
We had a wonderful stay at Doubletree Hilton Dubai - Business Bay. Room was spacious. The hotel was also very nice to provide a cake for our daughter's birthday.
Liana
Stayed 4 nights in Dec 2023
Response from GRACE ROM on 25 Dec 2023
Dear Ms. Liana,We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.With pleasure I read that you have been overall impressed with the quality of our hotel and services. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We look forward to welcoming you back and to continue exceeding your expectations.Best regards,Grace Claveria RomAssistant Front Office ManagerDoubletree by Hilton - Business Bay
6/10 Okay
abdulrahman
Travelled with family and small children
21 Dec 2023
The hotel clean and quiet front desk was friendly the only thing nervous me they extended my stay until 14:00 because my flight at 19:00. They called me and tells me I have to check out at 13.30 to clean the room for a family coming I told them ok at 13:26 they sent someone to take our luggage and we didn’t ask for it.
It seems like they throw us out.
abdulrahman
Stayed 3 nights in Dec 2023
Response from Melissa on 21 Dec 2023
Dear abdulrahman,Greetings from DoubleTree by Hilton Dubai - Business Bay. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree very soon.Best Regards, Melissa ChikhaniSenior Front Office Supervisor
Dear Rajdeep, Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards, Hanna Palermo Front Office Supervisor
10/10 Excellent
Arun
8 Dec 2023
Arun
Stayed 3 nights in Dec 2023
Response from GRACE ROM on 28 Dec 2023
Dear Mr. Arun,We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia.With pleasure I read that you have been overall impressed with the quality of our hotel and services. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We look forward to welcoming you back and to continue exceeding your expectations.Best regards,Grace Claveria RomAssistant Front Office ManagerDoubletree by Hilton - Business Bay
Great place to stay. Great view and great service.
nipun
Stayed 4 nights in Nov 2023
Response from Hana on 15 Dec 2023
Dear Nipun, Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards, Hanna Palermo Front Office Supervisor
10/10 Excellent
Saif
27 Nov 2023
Saif
Stayed 1 night in Nov 2023
Response from GRACE ROM on 19 Dec 2023
Dear Mr. Saif,We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia with perfect rating. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times.Best regards,Grace Claveria RomAssistant Front Office ManagerDoubletree by Hilton - Business Bay
8/10 Good
Ubaid
26 Nov 2023
Ubaid
Stayed 5 nights in Nov 2023
Response from Hana on 17 Dec 2023
Dear Ubaid, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Warm regards,Hanna PalermoFront Office Supervisor
Dear Our Valued Guest,Thank you for taking the time to share your feedback and recommend our hotel on Expedia after your recent stay at Doubletree by Hilton Business Bay.We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times.Regards, Grace Claveria RomAssistant Front Office Manager
10/10 Excellent
Alvin
Travelled with family
14 Nov 2023
Area very good staff very good everything is good we really enjoyed
Alvin
Stayed 6 nights in Nov 2023
Response from Melissa on 15 Nov 2023
Dear Alvin,Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Melissa ChikhaniSenior Front Office Supervisor
The customer service throughout the hotel was outstanding, especially the front desk and the head lady, I think her name was mama something, she was the best
Harjap Singh
Stayed 6 nights in Oct 2023
Response from Melissa on 2 Nov 2023
Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Melissa ChikhaniSenior Front Office Supervisor
10/10 Excellent
Dr BasheerBabu
29 Oct 2023
Dr BasheerBabu
Stayed 2 nights in Oct 2023
Response from Hana on 31 Oct 2023
Dear Dr. Basheer, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards, Hanna Palermo, Front Office Supervisor
2/10 Terrible
Vignesh
20 Oct 2023
Disliked: Staff & service
US Travelers Beware ! Don’t expect the USA Double
I am a traveler from USA expecting the same good double tree experience. Completely disappointed with the Dubai property. Water pressure was bad , hot water had issues. Had to beg for room cleaning.
Vignesh
Stayed 2 nights in Oct 2023
Response from Melissa on 20 Oct 2023
Dear Vignesh,Greetings from DoubleTree by Hilton Dubai - Business Bay. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree very soon.Best Regards, Melissa ChikhaniSenior Front Office Supervisor
Well maintained property with ample amenities and close to the tourist places
Sindhu
Stayed 4 nights in Oct 2023
Response from Melissa on 20 Oct 2023
Dear Sindhu,Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Melissa ChikhaniSenior Front Office Supervisor
10/10 Excellent
Jayanti
15 Oct 2023
Jayanti
Stayed 3 nights in Oct 2023
Response from Hana on 4 Nov 2023
Dear Jayanti,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!Warm regards,Hanna PalermoFront Office Supervisor
Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. We are truly heartened to receive your generous review for our property. And we are very delighted to know that you enjoyed your stay with us. Looking forward to welcoming you back soon again. Best regards,Melissa ChikhaniSenior Front Office Supervisor
Dear Zeljko,Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Hanna Palermo, Front Office Supervisor
Dear Imti,Thank you for taking a moment to share your experience and rating us with 5 stars. We are happy to hear you found the hotel to your liking and we met your overall stay experiences. We look forward to welcoming you back to our hotel in the not-too-distant future!Regards,Grace RomAssist Front Office Manager
Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Best Regards, Melissa ChikhaniSenior Front Office Supervisor
Dear Nawl,Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards, Hanna Palermo Front Office Supervisor