Hotel di Pusat Bandar Pigeon Forge

"Had personal issues that staff gladly took care of!!! Super pleased !!!"

"Left within an hour. Staff made my daughter cry due to slides being closed every 5 minutes and when they were open, they fussed about zipper on bathing suit and life jackets. Plus, candy kitchen was closed."

"Floor had oily stuff on it. Had to lay down sheets to be able to walk in room. Small holes in sheets and dirty in places."

"Clean and quiet"

"Staff very friendly! Nice and clean and great location"

"Clean room, friendly staff, great breakfast (minus the fact there is no turkey bacon), 24 hr pool, nice gym.. We wouldn’t mind staying again if in town!"

"Immediately left with refund after checking in. There were roaches in the picture frames and on the chair in the room. There were blood stains on one of the lamp shades. Also, the pool was not open for use."

"The owner's wife checked us in and we were told that we owed a certain amount of money before we could check in. When I asked again how much we owed she said she didn't know because she couldn't see that as we booked through a third party. She also told us that they keep a copy of our credit card just in case " you were to steal my hair dryer or my pillow cases, or my coffee pot". Never had this experience there before, but I don't think I will be staying there again."

"Though I was a bit skeptical pulling into the property, our room was clean and fairly newly renovated. The staff was extremely helpful and provided excellent customer service. The pool was likely well maintained but the day we were there it was being used by many many people."

"The staff were amazing as I locked my key in my room twice, the pool being 24 hours was a treat after busy days. The breakfast was good and was great that we could start the day without everyone having to wonder where we are going."

"We woke up to a major issue: a massive amount of moisture was oozing from the floor, leaving water droplets across the entire wooden surface. When I complained to the front office staff, he completely dismissed our concerns. He did not bother to listen attentively and simply said, "We will get it checked." It felt like a namesake response with zero real care or urgency to address the problem. On a positive note, the breakfast was good. The bathroom was clean and recently renovated. Aside from...

"Clean rooms and free breakfast"

"Clean room, friendly staff and great location."

"The bathtubs were very dirty and stained. The floors were also not very clean. Property needs updates. Close to roads with lots of car noise. Don’t go on car show weekends."

"Nice place"

"The staff were very nice. No issues with loud noises at night. I was able to sleep with no issues or problems. The coffee and breakfast were good. I really appreciated my stay here."

"Breakfast was good"