Hotel di Pusat Bandar New Buffalo

"New owners are starting to get the property around, but there's a ways to go. I don't know about all the rooms, but our shower was not good. They need to tear out all the old spa tubs and flooring and install modern bathroom settings. Our room had a bit of a musty odor too, whatever needs to be done to mitigate that should be high on the priority list. The property has great spaces, we loved the firepit and the the rest of our room outside the bath. The location is great for walking to town, and...

"this was more like an Air B&B experience than a hotel experience. Very comfortable beds and bedding, beautiful property, friendly communication with host."

"Very clan and friendly staff"

"Room was not clean!!! Also, I put food in a plastic bag in the fridge and it smelled like beer which tells me it wasn't cleaned properly!!!!"

"The buffet was terrible especially at that price. All the food was cold. Will not recommend."

"Location was great. Staff is wonderful, very nice people at the front desk, at the breakfast area they were on top of refilling urging that was empty- very good attention to detail. Overall good stay, need to do some upgrades and carpet had some stains. Over Al it was clean and comfortable and again very close to the dunes and beach."

"King Deluxe smoking room. Bar was closed. Pool closed. Spa closed. A/c didn’t work first night. Called front desk numerous times, no response. No luggage carts available. No vending on upper floors. The open food place ran out of food. Old mattresses, where you could visually see the foot area about 4-6 inches above head area on bed. No microwave. At Rook’s the only place to get alcohol there the line was very long. Finally got to bar tender, older male with glasses, I said seems busy today....

"This was a lovely, family-run Inn. The room was incredibly cozy and the two restaurants on the property were wonderful. Staff was accommodating and kind. This property is a gem!"

"I loved it!! It is a really nice hotel!"

"We had a very clean and nicely updated room. Staff was friendly and parking wasn’t an issue. Overall it was a very pleasant stay."

"The place was clean the staff was nice"

"EASY TO GET TO,ROOM NICE AND CLEAN VERY INVITING, NO SMELLS, STAFF VERY APPORACHBLE FRIENDLY NICE EAGER TO HELP BREAKFAST VERY SUITABLE AND PLENTY OF OPTIONS STAFF WAS VERY ALERT AS TO KEEP ENOUGH FRESH ITEMS OUT TO BE SERVED WOULD STAY THEIR AGAIN I WAS TRAVELING ALONE SO I FELT VERY SAFE AT THIS LOCATION"

"Nothing was unique about the property, but its consistency always meets our expectations for brief travel layovers. Staff was very good and appreciate the opportunity for breakfast on site."

"97 degrees outside. The A/C in my room did not work properly. Sweating all night as it would not cool my room. All I got at the front desk the next morning was, “Sorry.” Will find a different place to stay on my trip out west next summer! :("

"We were assigned Room 101. Unfortunately, it was not clean. We found several cigarette butts under the bed, which was especially concerning since we were traveling with our toddler. We had expected a clean, non-smoking room. On a positive note, the management was friendly and helpful, but the cleanliness of the room was disappointing."

"under trained staff, shade in room broken with outside streetlight shining into room all night, no paper plates for breakfast. just a very unpleasant experience. Will not stay here again. Worst Hampton I've ever stayed in. Staff tried to be helpful. I blame the management of this business for these short-comings. elevator was broken when we checked in but fixed soon afterwards. Worst of all it was a holiday weekend."

"A pretty interesting stay. Expedia said check in was at 3, but when we arrived, a clearly posted sign said check in was 4. There was no one in the lobby and I had to press a button to ring for them. The man at the counter was nice enough, but he needed to go check to make sure our room was cleaned. We waited close to 10 minutes in the lobby before he returned. There was no A/C in the lobby and there were dehumidifiers running in the halls. When we checked in I was not asked for ID or a credit...

"I paid $280 for one night for a room that had holes and stains on the walls, a cracked bathroom counter with a sharp edge at my toddlers’ eye level, no drain in the sink and it was clogged, no drain in the shower, the carpets were grossly stained, all the lamp shades were stained, the mattress protector was also stained. The elevators weren’t working and neither were the vending machines. All in all this place was a dump and definitely not worth the price."