Ulasan yang disahkan
6/10 Sederhana
Lisa
3 Ogo 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
This is a newer hotel so overall it’s clean and looks good. Bad part - when we tried to check in their systems were down so they couldn’t give us key cards and we had to wait for someone to walk us to our room. If we left we had to get them to let us back in. That was fixed the next day.
When we got in our room the toilet had a slow leak under the toilet. We called down and were told they have no maintenance people until Monday. This was Friday. So we just had to put a towel in front of the toilet the whole time.
Then on Saturday night the TV would not work correctly. It kept jumping around and turning itself off. We just gave up and didn’t watch TV. We told them when we checked out and they just added it to maintenance list for Monday.
So not a great stay. No one gave us fresh towels at any point or filled Toilet paper etc.
I will say staff was trying their very best under difficult circumstances. It wasn’t their fault their wasn’t any maintenance to fix these issues. The staff was always pleasant even while system was down and it was very hectic for them.
We wouldn’t stay again due to issues with maintenance but hotel was clean offers a decent breakfast.
Lisa
Menginap 2 malam pada Jul 2026