Hotels near Downtown East

"Horrible."

"Hotel is ideally located at the Jewel shopping centre which is at the Changhi airport. We were delighted the ease of arriving off our long flight. The check in was slow as only one member of staff who does that, but we were patient and eventually got key. I encountered two major issues that evening. Firstly the air conditioning in my room did not work. It was 27C and rising. Problems happen, and the real issue was this hotel runs on too little staff, so the front desk is always busy checking people in, and it took 4 visits to the front desk at night to generate any action. It became clear that the in room controls did not control the AC, and central; settings could in theory override the room settings. So long did the apathy and non conclusive action continue. My son was already asleep when it was concluded moving room was the best solution, and I had to ask twice for assistance, given we were unpacked, my son was asleep in the dark. In the morning it was as if the above had never happen, I got no flexibility or help from the team, leave aside the time wasted when I had wanted to quietly work, chasing them around the night before. "

"We stayed for less than 12 hours due to a layover, and the experience was smooth overall. The check-in was quick and easy, the room was comfortable, and the shower had good pressure. The air conditioning was a bit noisy, but nothing too disruptive. Overall, it worked well for a short stay."

"Such a beautiful hotel we had a one night stay on our way to Europe - fantastic staff , buffet was outstanding with so much choice. Rooms were lovely and well appointed. Comfy bed and big choice of pillows . Very clean and modern . "

"Clean room, good staff, good breakfast and AC was good. It is more expensive for a stay of 6 hours they charge 300 Singapore Dollars "

"Clean room"

"The breakfast menu was fresh and plentiful. The pool looked enjoyable. Front desk staff was attentive and helpful, especially Seri who gave extra effort regarding transportation to the airport before the 0800 first shuttle. For those of us whose scheduled flight was early, the 0800 shuttle would not get us to the airport in time."

"Just a stop over but would definitely come back for a proper stay. Nice staff and great rooms"

"Stayed here for one night after a long flight. Staff were friendly and welcoming at check-in and very efficient in getting us to our room. Room was clean and tidy Nd had everything we needed for our short stay"