"The place is absolutely beautiful.
We had a meal in the restaurant which was outstanding.
My only gripes were with the check in. I explained that we were leaving on the 8am train in a few days. They said that it might be difficult to get a taxi and gave me a card with taxi numbers on it but did not offer to arrange it for me.
They then got us to drag our heavy suitcases to our room which was quite a distance away and up a bit of a hill. It was boiling when we arrived so this was not great. I...
"The hotel was lovely, the staff was so kind and the entire property smelled like orange blossoms from the trees next to the hotel. The provided breakfast buffet was so good and fresh and the staff also offered individual dishes as well as espressos! My only "complaint" would be that the location has very limited restaurants, like only 3 and 2 of them were closed on Mondays! Bring some snacks and you will love the hotel!"
"Every detail on this property was executed to perfection. The second you are on premise, serenity and tranquility takes over. If I could give the staff 10 stars, I would. Their service level was masterclass and made my experience extraordinarily special."
"For context, we stayed here as part of our honeymoon in Portugal, and it was by far the best place we stayed. The design of the hotel was beautiful. Everywhere you looked, there were fantastic views of the Douro River and surrounding hills framed by massive windows. The facilities were amazing. The staff was very very kind and helpful everywhere you went. The food at breakfast and both of their main restaurants was phenomenal. It really felt like a luxury hotel experience and was well worth the...
"Tolles Hotel mit wunderbarer Aussicht rundherum in die Weinberge, allerdings nicht auf den Douro. Sehr ruhige Lage mit Anfahrt über schmale, zum Teil sehr steile mit Schotter bedeckte Wege.
Freundliches und engagiertes Personal. Danke auch an das Housekeeping.
Top Service der Bar bis zum Pool. Badetücher werden zur Verfügung gestellt. Gutes Essen im Restaurant auch noch recht kurzfristig möglich. Super Frühstück. Ich mochte auch die kleinen Infotafeln auf dem Weingut am Wegesrand."
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