"The hotel setting is absolutely beautiful, the staff extra lovely and helpful, the breakfast and dinner included were fabulous . I chose a room without the lake view and would upgrade next time but pure was still lovely . The onsen was relaxing and cocktails overlooking the footpath great. It was a wonderful adventure from Tokyo to Hakone on the Romancecar train then the switchback train and cable cars to the hotel and good that a direct bus can take you back if time is short . The Hakone free pass is well worth it and includes the Pirate ship cruise , such fun. I would also recommend the amazing luggage delivery service . We had bigger bags sent from Tokyo to our next stop after Hakone being Kyoto, such an efficient system , so travelled light to Hakone but even so , we forwarded our bags from Hakone station to the hotel for a small fee, freeing us up for the journey there and allowing us to enjoy the Open Air Museum hands free . That place is well worth the visit . So lovely . All in all a memorable stay highly recommended ."
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