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Fort Pontchartrain Detroit, a Wyndham Hotel

Photo gallery for Fort Pontchartrain Detroit, a Wyndham Hotel

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Pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Fort Pontchartrain Detroit, a Wyndham Hotel

Fort Pontchartrain Detroit, a Wyndham Hotel

3.5 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
2 Washington Blvd, Detroit, MI, 48226

Explore the area

  • Popular LocationGM Renaissance Center9 min walk
  • Popular LocationMGM Grand Detroit Casino16 min walk
  • Popular LocationHenry Ford Museum22 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)25 min drive

Choose dates to view prices

About this area

Detroit

Located in Detroit, Fort Pontchartrain Detroit, a Wyndham Hotel is in the business district and near a metro station. Guardian Building and Mariners' Church are local landmarks, and the area's natural beauty can be seen at Detroit Riverwalk and West Riverfront Park. Looking to enjoy an event or a game while in town? See what's happening at Comerica Park or Ford Field.
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Map

What's nearby

  • Cobo Center - 1 min walk
  • Guardian Building - 4 min walk
  • GM Renaissance Center - 9 min walk
  • MGM Grand Detroit Casino - 16 min walk
  • Henry Ford Museum - 22 min drive

Getting around

  • Financial District Station - 3 min walk
  • Detroit Station - 6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 25 min drive

Restaurants

  • Where to eat
  • Tabacchi Cafe – Restaurant offering American cuisine. Serves breakfast, lunch and dinner daily.
  • Urban Cellars – Restaurant with a bar offering American cuisine. Open daily.

About this property

Fort Pontchartrain Detroit, a Wyndham Hotel

3.5-star Detroit hotel in Downtown Detroit with restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. All 344 rooms offer free WiFi, iPod docks and flat-screen TVs with cable channels. Room service, coffee makers and free newspapers are among the other amenities available to guests.
Fort Pontchartrain Detroit, a Wyndham Hotel offers 344 forms of accommodation with iPod docking stations and a safe. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Detroit hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 25+ Mbps

Parking and public transport

  • Secured valet parking on site (USD 35.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily: USD 8.00-22.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

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Guest rating 3.5+
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Washer and dryer
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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 8.00 and USD 22.00 per person (approximately)
  • Valet parking fee: USD 35.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 357 out of 966 reviews
5 - Excellent 37%
Rating 4 - Good. 295 out of 966 reviews
4 - Good 31%
Rating 3 - Okay. 128 out of 966 reviews
3 - Okay 13%
Rating 2 - Poor. 79 out of 966 reviews
2 - Poor 8%
Rating 1 - Terrible. 107 out of 966 reviews
1 - Terrible 11%

4.0/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had to wait an entire HOUR in line to check into the hotel. It was a nightmare and so many people were so upset. Also $35 for parking is STEEP... Not to mention when you have to wait 30 min for your car
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right Downtown & Vehicle was safe.
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was nice that Greg bright back the old name.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked very nice, great location.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean updated room, friendly staff, steps away from all of the downtown action. For price of room, Wish there was free parking, but other than my stay was pleasing. Oh almost forgot the breakfast was above standard with lots of tasty choices.
Stayed 1 night in Sep 2021