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"Upon check in on Fri night there was noone at the front desk and i had to wait around 5 minutes or so until someone arrived. The lift didnt work (notice was given) however i was allocated a room on the 6th floor (no notice given) - very steep stairs and uncomfortable to walk up and down all weekend, it really put a downer on my time there. If i had known in advance i would be booked on the 6th floor without a functioning lift i wouldve changed my booking to another hotel. Also there were 3 homeless people smoking and doing what looked like dr*gs in the stairwell, they also had their dog with them. I felt very unsafe and reported it to reception and he had them removed which was good, but it was concerning as how how they got in there in the first place. The room itself was decent enough, great location, but i wouldnt stay again due to the above."

"Staff lovely, hotel lovely and great location."

"Lovely location, amazing spa. Food in the waterside was lovely, breakfast was also great with alot of variety. Would definitely book again"

"Clean room in historic building "

"Great location, great breakfast, loved the workout space and pool"

"Great hotel, highly recommended "

"Excellent hotel. Walking distance to terminal. Hassle free "

"Everything was great bed ,bedding staff ,food bar,amenities across road but building is dated and needs work ,will stay again thou ."

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