West Sumatra Hotels with smoking rooms

"Had issues with my credit card payment at the front desk reception. Apparently they only allow pin transaction credit card, no signature transaction. Fortunately, I had a local there to help me to pay first. Many mini cockroaches found in the room toilet and areas beside the bed, despite after changing my room once. Overall the hotel is very run down and had a bad odor especially from the smoking rooms level. Avoid the smoking rooms. Staff and service are quite prompt to requests and...

"Good"

"Toilet was smelly, drainage clogged. "

"The view around the hotel is beautiful. "

"i think the kindest thing might be to say that its not set up for foreign guests - but the reality is it was disgracefully dirty and how they can get away with calling it 5 stars is beyond me - I left and went to Murcure, totally unacceptable for any guests."