West Coast Luxury Hotels

"Good and spacious"

"Clean room, excellent bed, great view."

"Upon arrival our room was very hot. The heaters only have settings for low or high, no OFF. I asked at the desk and was told the system for the entire motel was controlled with one unit, and they set it seasonally to be on or off...for everyone. It was autumn, with weather that can swing from cool to warm. I opened windows, hoping that the curtains would keep the black flies at bay. The mattresses were horrible. So broken down that I had to take care not to roll out of bed if I got too close to the edge. Access to the room was difficult, with the car park quite far from the room. The shortest route was across a large (wet) lawn, not an easy task when pulling a large suitcase. The restaurant....the first time in many many years that I've been seated and walked out before ordering. We did find the bar down the road to be more inviting and offered a better menu. Heartland hotel was the definite low point of our travels in New Zealand. "

"Room was very clean and speciou, staff were very friendly and provided us a good breakfast. "

"Clean, comfortable, well equipped kitchenette including 2 burner cooktop."

"Helpful staff, comfortable bed, clean and warm room."

"Friendly staff. The room is clean, tidy and the bed is comfortable. Sadly the motel WiFi didn't work from inside the room, and the heater didn't heat up properly."

"Lovely motel conveniently located near the Franz Josef glacier. Room was spacious and clean, kitchenette was well equipped - overall very comfortable for a short stay. Shops and restaurants were all within walking distance. Highly recommend!"

"The staff was very friendly and helpful, realizing we had a long day, she upgraded our room. Clean facility with all of the necessary amenities."