Uganda Hotels with Hot Tubs

"Great staff and facilities "

"The location of this hotel is great to walk around downtown Kampala. A little dated but the staff are always great and very helpful and friendly!"

"I would also like to sincerely thank the management and the entire hotel team for paying attention to guests’ comments and taking them seriously. I truly appreciate the fact that you listen to feedback and make efforts to improve the guest experience. Your willingness to respond to suggestions shows your commitment to providing better service, and I hope these improvements will continue in the future."

"Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. "

"Wonderful!"

"The employees and staff. Very polite, thoughtful and always there for us with our needs and requests. "

"I recently stayed at your property and wanted to share some feedback. While I was very impressed with the spaciousness and cleanliness of the rooms, as well as the "spot on" check-in process, there were a few issues that impacted my stay. Most importantly, the shower head and door in my room leaked significantly, leading to a flooded bathroom floor. This is a serious safety hazard that needs immediate maintenance attention. Additionally, I found the service at the restaurant to be quite slow. It...

"luckily only one night"