Cat & Dog Friendly Hotels

"Customer service was great!! Big up Toni-Ann at check in. Need more cleaning staff to main the the rooms and ensure check in time is ontime, I’m not sure if it’s because of the impact of the storm Mellissa that had impacted Jamaica , they are still working to get back on business. Because our phone and tv wasn’t working and little to no effort was made to approach the issue. Limited options at the bar, cocktail wasn’t cocktailing "

"The resort was nice and the staff was great. However clientele (some) were loud and rowdy. Always smells like pot. Water in Montego Bay is not as nice as other islands. We had a nice vacation with beautiful weather but won’t go back to Jamaica "

"Very nice place . Would come again ."

"Property is beautiful but i did not enjoy my stay. Main pool was closed for half of my stay. Staff wasnt really friendly. Excellence club doesnt get you any perks; Everyone can access the “private” beach and pool. I booked the Excellence club suite with the swim-up pool, they dont bring drinks to the swim-up. After calling the service desk a few times I was finally told they dont offer that service and that I would have to leave my room to get a drink like everyone else. Getting a drink was hard anywhere in the resort. Room service always took longer than an hour. Gift shop prices are outrageous. Every restaurant has a dress code and its strictly enforced. I recommend Magna and Jerk Hut for lunch and dinner. "

"We enjoyed the pool area lot. Beach was cleaner than expected. Staff was polite at times and sometimes they did not care about you at the buffet and restaurant. Do not sign up for H10 promotion event, it is a scam to get you to sign up for their membership and will be a waste of your time. Do not go to the local shops at beachside, it felt unsafe with people doing drugs and smoking. Food was good most of the days with vegetarian options at the buffet. La Locanda was the best Italian restaurant, we ended up eating there twice. Thali was okay, the quantity of food was minimal, and the service was really bad. Would definitely recommend to other people. "

"The food was delicious the staff were very nice the atmosphere was great "

"All meals were served fresh and well prepared and there were a wide variety of foods available for the guests to choose from."

"This was a very fun family-friendly resort. The entertainment was top notch."

"3.5 ⭐ – Good stay overall Clean rooms, friendly staff, and very good food. Be aware the hotel is not directly on the beach — you need to cross the strip (staff assist), and beach chairs cost extra. Minibar could be better stocked with local beer options. Overall, we enjoyed our stay, just important to know what to expect."