Cari Hotel di Trelawny

"Decor was beautiful but most staff were not trained in customer services, most were able to provide a service but only few understood customer service, it was my birthday and they were informed before I went, I got a complimentary upgrade which was nice, however, attention to detail was banking as they put 2 happy birthday banners on my friends door but not mine and wasn’t there birthday,also they staff in the restaurant sag happy birthday to me after being told, very disappointed"

"Room service was horrible. No one ever answered the phone, they never restocked the bar or fridge with any of the things asked. Everything being said the resort was beautiful & peaceful. P.S Room service was horrible!"

"Very good"

"The owners were very attentive; they accommodated our arrival time and gave us tips about the city—they were very kind. The house was beautiful, and the room was incredibly bright, featuring a terrace with an amazing view of the surrounding nature. The pool was clean, and the outdoor area, was stunning. The only thing that seemed disproportionate to me was the A/C fee—$50 per night struck me as excessive."

"The host have great communication and easy to reach. I called him 2 AM in the morning and he answered."

"A back home vibe as though I have met family"

"Wow. Great hotel I great area. Lovely room. Walking distance to many, many places. Sweet service in hotel bar and good breakfast there. Sooo glad we stayed there. Wish we'd had 14 days, not a mere 4."

"I didn't use the pool, Management was great!"

"We LOVED our experience at Mais Oui! We were a group of 17 -- 4 families, 8 adults and 9 kids all under the age of 12. The staff was incredible with the children, and they had a blast with the giant chess set, mini golf, and just having the run of the place. Of course the highlight was spending time at the pool, which is conveniently in the central courtyard which meant someone could always have eyes on it. The food was INCREDIBLE -- every meal. And we appreciated the many small surprises like...

"Clean, good View ,but no Wifi in Room"

"We 1st went November to celebrate our 25th anniversary. The weather,service, food, drink, and employees were fabulous. So in January we booked again and it was better than the 1st time. The staff actually remembered us!! Andre (pool bar), Jason, Nevin and Hagrain made our trip worth every penny. We would highly recommend this resort . Unfortunately it's closing for renovations. We're hoping the same staff return."