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"First check in was slow. I asked about the shuttle for the next morning to be told it doesn’t run on Mondays and Tuesday won’t be starting until 11am. I had asked about a 4am shuttle. Next I was told about the breakfast starting at 6.30 am? The towels and linens were clean and fresh but the toilet was not. No hot water that evening but there was the next morning. A/C was noisy and didn’t seem to work other than to blow warm air. It was quiet on the sixth floor. First and last time for me."

"The room was comfortable, clean and cool. Breakfast buffet was great. Shaughnessys was fun. Check-in and check-out staff were friendly."

"when i checked into hotel i was given room on first floor - when i asked for a higher level i was told the air conditioning was broken and i should stay on first floor bc it would be cooler. i was also told they were in process of fixng the air but i was not fixed and the room was warm and stuffy. I wanted to go to gym in the morning but found out there was no gym even though the website said 24/7 fitness center and included photos. I was told the website had not been updated. THe hotel restaurant also is closed monday and tuesday so no breakfast available. "

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"The staff were very friendly at the front desk. Overall the place was an excellent choice for our stay and would definitely stay again. "

"Neat"

"We stayed in room"

"We do lots of road trips and stop driving when we get tired - the rooms along 90 are meh. The rooms at the Del Lago are lovely / well appointed, comfy bed, - feels luxurious - a great rate whether the you gamble or not."

"The breakfast choices were not as good this time around."