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"Zero complaints about this hotel. I look forward to booking it again on my next trip to Tokyo. "

"We chose this hotel for the location. It is definitely in the middle of everything in shinjuku. We chose to book thru expedia for safety of mind in case we needed to cancel. The lobby is on the 8th floor, so there will always be 2 elevators to enter or exit. The elevators for the rest of the hotel are split and you don't really have to wait long. Check in, check out, instructions and help to find a company to fix my glasses, laundry - all were dealt with very professionally and friendly. the room was pretty spacious, separate toilet room, show room and the sink is outside. We faced the Tokyu Kabukicho tower, and the quad below, where events were held often and we could hear some of it, and they quieted down by 10pm. There is a starbucks in that tower. The screen on that building also shuts off by 10. Within the hotel tower there are many shows, including a very nice sushi joint. It is extremely walkable to shinjuku station and lots of other parts of town. The 7-11 is accessible from within the "

"I didn’t have breakfast "

"Na"

"Walking distance to the airport and public transportation made it easy to get to Tokyo and surrounding areas. Several good food options. "

"Very good stuff in helping us get our stuff and the room itself is phenomenal. Had a great view and amenities. "

"didn't expect cleaning service everyday, but was appreciated."

"Clean room. Close to shops and train. Friendly staff. "

"The hotel was nice and clean and there were restaurants around the area. The staff were friendly and accommodating. It would have been perfect if there was a fitness center."