Cari Hotel di Thiruvallur

"Good location, grand hotel but the service members should be a bit more personable with visitors. They are formal but that making visitors feel special is a quality that needs developed more. Also there was an incident that happened to me in the night with a malfunctioning ac unit in the bedroom but no further calls were provided to apologize for the inconvenience from their part. A star hotel like them is expected to do better. They need customer liaisons that address any issues that happen...

"Perfect hotel , perfect staff , very clean , very nice hotel.Fully recomend it."

"Modern hotel with lovely rooms and friendly staff. The communal areas and rooms are beautifully modern, with stylish, comfortable decor. The staff were very friendly, welcoming, and accommodating, which made our stay enjoyable. The room was very comfortable and a great place to relax, with lovely bed linen and a fresh modern feel. The rooftop pool was also a highlight, with comfortable loungers and a fantastic view from the top floor. Unfortunately, the Soma Lounge was a little...

"Quiet calm from bustle of city. Staff very attentive. Colonial style building. Could benefit from interior painting."

"Great staff and excellent amenities. Front desk communication may need some improvement."

"Great breakfast Kind staff Comfortable Accomodation Enjoyed staying here"

"The staff has been very helpful and goes that extra mile to make your stay most comfortable and accommodate the special request as much as they can. Worth mentioning services provided by Ms. Meryl, Mr. Saravanan, Ms. Oxendrila, Mr. Kennedy, Mr. Keith, Mr. Prabhakaran, Ms. Soundarya, Mr. Thomson, Mr. Jagan beat my expectations. Thanks Only improvement I would suggest is response/actions to the requests placed via phone. I had to do multiple follow up at couple of instances."

"A nice hotel in the central area of Chennai. Not far from food."

"Excellent stay"

"Penginapan saya di Residency, Jalan GN Chetty sangat menyenangkan dan selesa. Lokasinya sangat strategik, berhampiran dengan kawasan membeli-belah, restoran, dan tarikan utama di bandar. Biliknya bersih, terjaga dengan baik, dan dilengkapi kemudahan yang mencukupi. Kakitangan di sini sangat ramah, membantu, dan sentiasa memberikan layanan mesra. Hidangan di restoran juga enak dan memuaskan. Saya amat menghargai suasana yang tenang dan damai, sesuai untuk berehat selepas seharian yang sibuk....

"We went there since my mum was getting operated and needed a room nearby. My flight got delayed, they were extremely accommodating in checking in my dad, eventhough I was the cardholder. I did call and let them know about my flight delay. The food was great and room spacious. Staff friendly and courteous."

"While they have fancy staffs and interiors, the way it functions is very poor. They give you one card which is pretty much required everywhere, you need that to use the lift, it’s the power access for the room and if one person wants to leave the room, the power is gone? We raised this concern then a dummy card was given I mean what were they thinking? Dinner and breakfast were ok. They don’t give you the 100% experience for the money you pay for it."