Cari Hotel di Somerset

"Upgraded to better room, staff were great, perks for being a gold member, pool excellent. Overall brilliant and will be returning"

"The room is best described as a hotel pod! Very tiny, best suited for solo travellers for sure! Not suitable for tall people lol as our room at least was only 6 feet wide and the bed was the full of it. The bathroom did not have a closing door so no privacy at all for someone using the bathroom. The glass sliding door does not fully close. The room was clean. Staff were friendly. The “exterior” picture provided is not the outside of the hotel, it is not even close. This hotel is next to a five...

"Great location, helpful staff who know what they are doing and are happy to help. Great hotel thoughtfully managed."

"Solo female traveller, it was clean & comfy. Best nights sleep I’ve had in a while actually. Bit of a pain paying for car park in morning rather than at check in as it took a while for internet to connect. Car park is a squeeze but again not a major issue. Staff were lovely too."

"The check-in process was smooth, and the rooms were clean, although they felt a little dated. The hotel’s paid private parking was convenient, but the spaces were extremely tight, making it difficult to get in and out of the car once parked."

"For the price, the hotel did not stand up to other properties. Very little in the way of dining. The AC in our living room did not work. Maintainence came but didnt fixed it, left a fan insteas. Temperature was at the consistent 27 C our 3 day stay. Parking off site. Location of hotel was near points of interest and restaurants. Staff was helpful."

"This hotel claims to be 4 star. At best it is 2 star. Old rooms with poor facilities. Dreadfully slow service and poor food. And on this occasion, air conditioning that did not work - a minor detail that they did not tell me about when checking in. I am not sure you star ranks these hotels, but they need to have some training. Shocking."

"The toilet in our room didn’t work and we had to change rooms the following day. The second room the air con didn’t work and the bathroom door handle was as if someone had tried to pull it off and the bathroom could do with some care."

"I am extremely disappointed with this experience. I booked a junior suit and it is not a Marriott quality. Because I have a pet, they didnt want to give us a newer renovated suit. The room they gave me is in the basement and thats exactly how it feels. You could hear the people on the street all and and all night. The room is dark, dungeons, hot, and humid. We killed at least 5 bugs/flies in the room. The shower was dirty, the cups were placed on wet, wrinkled paper indicating they are...

"The hotel is fine for an overnight stay. The rooms are tired and need a refresh. There were lipstick marks on the walls I'm my room and the bathroom sink was very worn and scratched. The bathroom is also very cramped. For the price I expected more. Breakfast was lovely."

"Alex was fantastic"

"We visited again after a few years to celebrate our anniversary at the hotel we got married in. We arrived early via the park and ride bus which stops outside and left our bags at reception. When we returned, check in was quick. The room was lovely and spacious and the shower was great. Breakfast was lovely. We will definitely return."

"A"

"Bellow average"

"The staff kept our bags safe as we arrived early. The room was nice and clean,I don’t like the shower in the bath(bath was too high.) and cracked tiles in bathroom. Parking was great, we would stay again."

"Was a very comfortable and welcoming ;delightful stay….The location of the hotel is excellent and very convenient ….Breakfast was delicious and very varied …coffee was excellent I will definitely come back"

"Initially some issues with the room where we raised it with the front desk and was moved promptly to another one. Spa and Pool in need of renovation, the outdoor is also in need of some love. Bar staff extremely slow outside, to the point it was quicker to go inside and order rather than waiting. Really good location, and the hotel could do so much better with some a bit more care and attention to the property and service. Will be back and hopefully it'll be improved!"

"This is quaint old hotel, very reasonably priced, so we weren't expecting modern luxury. It is super convenient for the railway station and close to all the things you want to see in the city. We wanted to drop our bags off early, and the desk staff could not have been more helpful, and he was very friendly for our whole visit. Our room was smaller than some of the other ones we saw, but fine for us. All in all, we were very happy with our choice."

"Breakfast was reasonably priced. Good location."