Serua Hotels with Spa

"Air conditioning worked, but only if shutters on screen windows were closed, allowing no natural light nor any outside views of ocean, garden etc. Breakfast was often stale bread, canned pears and peaches. The staff was wonderful. The Administration, not so! For several days they kept ducking me in order to avoid hearing multiple complaints about the difference between their VERY OLD website and the reality of the resort.... including filth, no activites, no entertainment, no spa, no gourmet foids, no clean sandy beach, housekeeping finaly after a week, dead fish in the outdoor shower removed after 3 days of asking, .... A refund was not an option accirding to a vety vain Administration young woman for the majority if the 21 days booked. I left early, loosing at least $900 Canadian, and refused to pay the small amount i owed for some meals. Were it not for the Staff the days there would have bern total hell. They did their best. They did tell me they had had to call in the Ministry of Labour. Setting is paradise. Living there is not."

"Very nice facility . Good for the family.Staff are amazing. Exemptional service. "

"The room is great for travellers on a budget. Large bathroom. You need to bring your own towel. Many activities to choose from. Staff are very accommodating and it’s a beautiful peaceful resort. Hammocks to read and relax. The water is beautiful and you can bare foot walk down the beach and back. Horse riding on the beach and surfing was the highlight. Food is fresh and flavoursome. Good portion sizes and good bang for your buck"

"I love most of the stuff they have except the two beds in the room was too small pls at least get 2 queen beds the beds provided was like kids bed for an adult i wasnt comfortable at all "

"Yes"

"Loved our stay."

"Great stay"

"The room was clean. The pools were very nice. The snorkeling was excellent. We even went snorkeling two days in a row. It was that good."

"A beautiful, authentic experience along the coast. Staff are amazing, rooms and views and unreal. And the bikes are a lot of fun. "