Saint Ann Boutique Hotels

"The Good: Most of the staff was helpful and friendly. The reception staff was welcoming and a pleasure to deal with. The greeters who welcomed you for breakfast and at Jasmines were also pleasant. I can't say enough good things about Crazy Legs and Pot of Rice in the entertainment staff :). These people went above and beyond to make sure everyone was having a good time. I wish I got the names or the restaurant staff so that I could give them a proper shoutout. The Bad: The food just wasn't that good. I chose to go to the Bahia in Jamaica Runaway Bay because the food was so good at the DR location, I thought I would get a good meal here. I did not. There wasn't a large variety, and the food was either at room temperature or cold. Also, most of the people cooking the food acted like you were bothering them. They barely acknowledged your existence when you asked them a question and were not as warm and friendly as the other restaurant staff. The Ugly: My room was dated.... particularly the bathroom. At first, I thought it wasn't cleaned properly. Then I realized that there was this mold looking substance on both faucets that couldn't be cleaned. I wiped it down with my Lysol wipes and prayed for the best. At the very least, they should remodel the bathrooms. I did not feel good about taking care of my basic hygiene in there and did my best to spend as little time in there as possible. Bahia should do better!"

"Little Savoy in Runaway Bay, St. Ann was a major disappointment. The property appears poorly maintained and in serious need of renovation. The hot water was unreliable, the toilet did not flush properly, the mattress was extremely uncomfortable, and the sheets were old and worn. Cleanliness was also a major issue, with roaches in the bathroom, dirt under the sink and in the closet, and even dog feces near the patio/dining area. Check-in was frustrating, as I had to wait outside in the rain for quite some time before being let in. The only positive part of my stay was the massage service, which was very good. Runaway Bay is a beautiful area, but this property needs to close temporarily, clean thoroughly, renovate, and improve guest service. Unfortunately, I would not stay here again."

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Cardiff was excellent to me. the food was great the customer service was out if this world excellent. No where in Jamaica have i gotten such great customer service. i enjoyed my stay and planning to do it again in december when i visit."

"Yes. Very clean "

"The room was on better than I expected after a hurricane that just went through there island "

"EXCELLENT "

"Jewel Paradise Cove exceeded my expectations. Beautiful ocean views, peaceful atmosphere, amazing staff, and delicious food. The perfect place to unwind in Ocho Rios. Highly recommend!"

"When we got off the plain it was an 1hr or so drive. The property was not noticeable once we were in the area we drove around another 45 minutes looking for the place when we finally arrived we could not enter someone finally let us in the property date where does the gated community then we waited another 3 hours to enter the property as the lady stated it was our fault no one was there for 3 hours once in the property it was not clean they had to send a cleaning crew the next morning all the blame was put on me I was in a foreign country getting off a plane the neighbors were very concerned of us standing outside for that long no food no water and happened to use the restroom but one scene and clean we had a minor flood from the rain no big deal not to me anyway maybe to someone else it was relaxing"