Cari Hotel di Daerah Riviera-Pays-d'Enhaut

"Amazing views from balcony"

"One of my top 3 ever experiences!! Staff were excellent, balancing professionalism with warmth and friendliness! Staff really went above and beyond! I realized I left my sports coat in the wardrobe but had no way to return. I emailed, they found the coat, packaged and sent it on to an upcoming hotel all at no charge. Rooms were beautiful, property was well maintained, views were spectacular and food for both breakfast and dinner was excellent. We’ll be back to spend a couple of days on site!!...

"Location was fantastic and beautiful classic hotel with helpful staff. The pool/garden arrangement is odd and dated (and costs €30 a day if not included) not being able to access the promenade directly from the hotel was frustrating - a huge missed opportunity for them not to open all that up as restaurant/bar - I would flip the pool to the terrace! Anyway it was good and would go again"

"We stayed Grand Hotel du Lac in May and enjoyed the best of Swiss hospitality. From the moment we arrived until the day we left, every member of the team made us feel genuinely welcome and cared for. The breakfast staff were wonderful, taking the time to describe the artisan breads and ensuring there was always a fresh platter of fruit available. The waiters and sommelier took their time to take us on a culinary menu exploration to help with our choice. The valet remembered our names, which made...

"最初に案内された部屋は、湖の眺望がかなり制限されていましたが、隣の部屋に変えてもらったところ、眺望も良くなり、滞在を満喫することかできました。 ただ、西陽が部屋に差し込むため、夏の暑い時期は、あえて眺望の遮られている部屋を選択するのもよいかもしれません。"

"2020年から毎年来てますが、去年、今年と本当にサービスの質が落ちてます。二度といかない。 まずビュッフェに10:10分に行き、10:20分にオムレツを頼んだらキッチンはクローズしてると、なら何故席に着いた時に聞かない？ 次にプールサイドでは飲食禁止？去年はできたし、プールサイドで水飲めないホテルなんて聞いたことない。 おまけにホテルのサービスウォーターを頼んだら昼は無料、夜は有料？別にいいけど意味がわからない。 おまけに独立記念日のディナーはビュッフェで、ハエだらけ、一つ星ホテルかと言うぐらいの質で約400CHF (8-9万円)。いやいや、ふざけすぎでしょ。"

"Didn't initially realise that the property management is the same as that of the Royal Plaza (opposite) but didn't really cause much of an issue. We were still able to use the amenities at Royal Plaza. Villa Toscane itself wasn't manned but our room was really nice and clean. Staff overall were very helpful and we had a lovely stay. I would definitely recommend."

"Bilik agak selesa"

"The room was very dark. It felt dirty. It was not what I was expecting."

"V nice heritage property. The staff and family running it are very warm and helpful."