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"The hotel and service was great. Everyone was very helpful. AC was loud but still good. However the pool lounge chairs need to be replaced. They all were kinda broken down and sagging down in the middle. It’s a nice pool area and would be a lot nicer with decent lounge chairs. "

"My husband and I loved our stay at Jenna's River B&B! The property and the views were so beautiful, I could not stop taking pictures. We loved relaxing on our private patio as well as in the open air bar and open air restaurant. Service was friendly and accommodating. Others have made comments about the stairs. Yes, there are a lot of stairs because the entire property is on a steep hill. I was also concerned about the comfort of the bed and bugs in the room, as that had also been mentioned in a review. My husband and I slept comfortably and housekeeping cleaned the room and changed the bedding every day. We saw one or two small bugs in the bathroom, but I see bugs like that in my own home from time to time, so I didn't see that as a big deal at all. This hotel also provided us with a pitcher of filtered water in our room every day. Overall, our stay was wonderful, and we will definitely stay here again when we return to Guatemala!"

"Everything excellent "

"The son of the founder lives on the property and loves to mingle with the guests! He is a wonderful 91 year full of history!"

"Beautiful well maintained property. Excellent dinning and location"

"Everything was good in this hotel! "

"Everything was amazing. The reviews for this hotel were very mixed, however our experience was amazing and have no idea why anyone would say anything negative. Our room (#8) was beautiful, the esthetic of the pool was georgeous, the view of Lake Atitlan (feet away) was breathtaking, the staff was kind, friendly (miri and juan..everyone) and everyone always had a smile on their face. The food was great👌. 10/10 i would definitely return and would recommend!"

"Absolutely loved this place. So so cute, clean, quiet and relaxing. The staff is so accommodating and sweet, they were always asking if they could get me anything. Food is SO GOOD. Best juices I have ever had in my life. The stairs around the property are killer but it’s worth it for the views, quality and price. Can’t wait to come back!"