Cari Hotel di Quang Ninh

"Friendly staff "

"The staff were great!"

"Most beautiful property I have ever stayed in! The staff was wonderful. The room was fabulous. The concierge Anh Tran was more than helpful, he suggested many special things to see and do, he was great. And Tiep helped greatly with taxis. I plan to return in March 2027 and bring my family from Lis Angeles. Thank you "

"良いホテルです"

"Stayed there last year, and came back this year. You can go wrong with this 5-Star hotel, friendly staff, clean and spacious room, fantastic breakfast"

"Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this...

"Everything was awesome, excellent service and very modern and high quality accommodations. Roof top pool is also spectacular."

"Honestly, I didn't have high expectations before arriving, but after experiencing it, everything was great, from the clean rooms and comfortable beds to the very helpful and friendly staff"

"Great variety for the breakfast."

"Very nice and great location "

"We had a problem with our room, after trying to fix it the Cruise Manager gave us an upgrade which we were delighted about. Everything else on the Ship was great."

"Staff was very nice and helpful. Allowed us to check in early and helped with transportation. Definitely would stay there again."

"This is a nice hotel, clean and well staffed in proximity of the city center. However the beautiful indoor unheated pool’s water can be somewhat cold at times and the gym’s fitness instruments or machines could be improved. The restaurant is quite adequate as well but the food preparation and service needs a bit of fine tuning. Besides that overall good hotel with a great stay and friendly staff. "

"Great customer service. Excellent breakfast buffet. Room are clean and comfortable. "

"Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After...

"As usual, the place was clean and roomy, staff was helpful and friendly. I definitely recommend this hotel."

"Excellent hôtel offrant plus qu'un excellent rapport qualité prix. Tout est parfait. Le personnel est professionnel et attentif, même si une grande partie d'entre eux ne parlent pas anglais. Le petit-déjeuner est divers et de qualité. La chambre est spacieuse, confortable et très bien équipée. "

"A true 5 star hotel, room was spacious, new, and clean. The staff were friendly, and breakfast was amazing. Highly recommended. We will definitely return "

"No comment "