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"The AC was not working at all as well as the fridge . Those days we were at 90 degrees. I called the front desk for assistance and they never fixed it . The beds are really hard to sleep in ( mattress) and no elevator so prepare to hike with your luggage bags "

"En general muy bien, lastima que no me pudieron resolver una solicitud de reembolso por cambio de planes. Por otro lado, la ubicación del hotel solo funciona con vehículo, es un a zona comercial no turística."

"El tiempo de espera de alimentos del restaurante para cenar fue absurdo las dos veces que lo usamos, de 50-70 min para preparación"

"Clean room. Lovely staff. Did not hot tub or spa. "

"Very good , central location and excellent food choices and great service and good customer service from all of the team members…"

"Excelente servicio el personal muy amable los cuartos amplios limpios y confortables. Desayunos Buenos. Regresaré sin dudarlo"

"Estupendo lugar para llegar a descansar. Tienes boda o compromiso en Cuernavaca? This is the place "

"There was always a lot of staff around. We used the restaurant a lot and it took some time for the food to be prepared but the food was good. The pool is right beside the restaurant/eating area so when people were in it, it was pretty noisy. It’s an ok place to stay. "

"Bad location, no small stores in the vicinity, I didn’t have toothpaste, n/a anywhere near and the staff didn’t care to help,breakfast was o.k. Nothing special, hotel was brutal as doors were slammed constantly all night long, nothing was done about it and I mean slammed, not just closed, not impressed at all! "