Holiday Inn Cuernavaca, in the city's heart, offers a refreshing getaway with two outdoor pools and a poolside bar. Guests dine with garden views at Las Cascadas, enjoy free WiFi in their rooms, and appreciate the helpful staff. The city center is nearby.
Located in Cuernavaca, Holiday Inn Cuernavaca by IHG is in the city centre. Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Borda Gardens are local attractions and those in the mood for shopping can visit Artisanal Market and Forum Cuernavaca. Ready for a night out? Consider Vista Luna and Quinta Puerta de Agua. Visit our Cuernavaca travel guide
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
5 min walk - 0.5 km
Plaza de Armas
11 min drive - 3.0 km
Tabachines Golf Club
18 min drive - 4.9 km
Getting around
Benito Juarez International Airport (MEX)
100 min drive
Restaurants
Carnes Al Carbon El Rey De Reyes
5 min walk
Solariega
8 min walk
Don Atilio
5 min walk
Tacos Arabes
3 min walk
Restaurante El Pueblito
5 min walk
About this property
Holiday Inn Cuernavaca by IHG
Hotel located in Acapantzingo
A poolside bar, a terrace and a playground are just a few of the amenities provided at Holiday Inn Cuernavaca by IHG. The on-site restaurant, Las Cascadas, offers breakfast, brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Free self-parking and valet parking
Buffet breakfast (surcharge), a banquet hall and a front desk safe
Meeting rooms, laundry services and smoke-free property
Guest reviews speak highly of the helpful staff
Room features
All 120 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with showers and free toiletries
32-inch flat-screen TVs with cable channels
Separate sitting areas, coffee/tea makers and daily housekeeping
Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 545 for adults and MXN 265 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Las Cascadas
Things to do
2 outdoor pools
Children's pool
Gym
Playground
Family friendly
2 outdoor pools
Children's pool
In-room cot
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
24-hour business centre
28,417 square feet of conference space
Meeting rooms
Outdoors
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
5 buildings
6 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 982.5 per pet, per night
Welcoming dogs only
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 570.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 265 for children
Pet fee: MXN 982.5 per pet, per night
Rollaway bed fee: MXN 570.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn
Frequently asked questions
Does Holiday Inn Cuernavaca by IHG have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.
How much does it cost to stay at Holiday Inn Cuernavaca by IHG?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cuernavaca by IHG on 6 Apr 2026 start from RM401, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Cuernavaca by IHG pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of MXN 982.5 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Holiday Inn Cuernavaca by IHG?
Self-parking and valet parking are free at this property.
What time is check-in at Holiday Inn Cuernavaca by IHG?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Cuernavaca by IHG?
Checkout is at noon.
Where is Holiday Inn Cuernavaca by IHG located?
Located in Acapantzingo, this hotel is within 1 mile (2 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Chapultepec Ecological Park. Cuernavaca Golf Club and Plaza de Armas are also within 2 miles (3 km).
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Reviews
Holiday Inn Cuernavaca by IHG Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also.
Would highly recommend it!
If you want a nice place, friendly staff, and overall comfort, then this is the place for you.
All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish.
Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Michael
Stayed 1 night in Dec 2024
6/10 Okay
Enrique
5 Nov 2023
Liked: Cleanliness, staff & service, amenities
Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy