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"The hotel was dingy looking, the room had paint peeling and the shower/tub was hard to use due to poor maintenance. Multiple lights were broken. "

"Clean room"

"Juste correct"

"The location is excellent - easy walking in downtown Providence. The staff are great and the rooms are clean and maintained. My only quibble is the "city view" room on the second floor provided not much of a view. Also, there is a small table in the room, but no chair (an uncomfortable bench too awkward to work with) so working in the room was not possible. "

"Convenient location for walking around, elegant and beautiful hotel"

"Fabulous!!! "

"Staff was friendly and accommodating. "

"Loved our stay. We are multi repeat customers. The only complaints are the following; the AC unit was way too loud, sounded like there were some loose parts or something. Also, the coffee machine is tucked away in a very dark cabinet. It’s all black on black and no overhead area lights. Not user friendly at all. "

"My kids loved the pool, staff was very friendly and approachable. Our room was great and the breakfast they offer had so much to offer for all."