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"Highly recommended if you’re looking for a clean comfortable and tidy place to stay that isn’t modern and fancy. "

"No kitchen and coffee space was alittle tight and in the pictures upstairs room showed a double bed but when we arrived it was 2 singles which was disappointing my husband. Staff was very friendlt but we caught tail end of welcome and didnt get the whole welcome speech which was sad as we were alittle lost with some things but over all it was a bed to stay "

"The room was clean and comfortable with a microwave, refrigerator, some dishes, and plenty of space. It isn’t fancy, but was a nice place to stay a couple of nights in the Waitomo area. "

"Not as good as expected. Had many issues with room that were annoying: -9 little lights on switches and a larger power button on bedroom mirror prevented the room from getting dark (just small night light in bathroom would have been more than sufficient) -Shower had a rain head (with we do not like) and the other head is a “bar” which puts out a “strip” of water. Does not work well. -Sound insulation was OK - could hear quite a bit from other rooms -Loud creak in floor at foot of bed -Door stop missing rubber end so you have a sharp metal rod sticking out -No extra blanket in room (we like a little more weight) -Need to log into internet every 24 hours (with a common password). More common now to log in with name/room numbers for duration of stay. Yet another reason to use a VPN with weak internet security like this. -Fire alarm evacuation one night with no explanation (assume that we were not at risk) Did not try the restaurant/bar - menus were not appealing to us"

"The staff were very helpful, the location is perfect beside the river and in the CDB."

"The Questcwas a perfect base for us to work from whilst in Hamilton. The are is not thegreatest at night and although there are some food options in the are, it was quiet and not the greatest. Walkingbto Sky City is easy butbthe cbd streets are littered with homeless people so it wass a bit uncomfortable. If not for the area the hotel would rate 4 on every aspect "

"Convenient location. Friendly and helpful staff."

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"Where do we begin? Our personal experience of this hotel was nothing short of perfection. The location with the lake situated behind it was gorgeous (even in the rain). The staff were all so friendly and welcoming. The bed was probably the comfiest bed we have ever slept on and the breakfast... The Riccotta Pancakes and the Croissant French Toast were the best breakfasts we have ever had. We'll both miss those greatly. The location is also great if you are wishing to visit Hobbiton as it's only (roughly) a 30 minute drive. It's a good hub point. The town is roughly a 10/15minute walk where you can find some great restaurants (Such as Alpinos!) We cannot wait to comeback. "