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"Chai Chang was the best!!!"

"Location, friendly staff, clean"

"Clean room , lovely Onsen, lots of pleases to eat nearby"

"Very friendly and helpful staff. We were unable to secure our van rental and the front desk staff was very accommodating in helping us to get van taxis to get us and all our snowboard gear where we needed to be. Rooms are small per western equivalent but comfy. I’m 6’4” and was just fine for 8 nights. Breakfast was also tasty and included with the stay. "

"The staff is very nice!!!"

"clean room; good breakfast; good location near train station"

"Clean room and staffs are nice. They can communicate with simple English making my stay much more comfortable. "

"Good hotels and always spotless. Enjoyed the Onsen. "

"We had a mountain view. It was great. The staff were super helpful even though we don't speak Japanese. So kind. "