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"It was raining heavily the day we checked in, so it made us cancel a lot of our plans causing us to arrive a lot earlier than our check in time. We had just planned on asking to store our luggage while we wait for the check in time. The front desk was so kind, and the cleaning staff were so efficient that our room was ready early, and they let us check in early. It was so nice to get out of our wet clothes and take a warm bath. We thank the staff for their hospitality. Also, the hotel is gorgeous and meticulously maintained. If I am ever in the area again, I will be sure to book another stay. "

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"

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"Excellent. Front desk was so friendly. Great vibe at the hotel. Very modern looking and friendly atmosphere in the lobby and pizza place downstairs. Central location to shopping. "

"I loved my stay here and I wish I had thought to stay here the previous night as well. It's right by the train station, so it's very convenient. The staff were incredibly kind and I really enjoyed my check in experience with them. The western-style rooms here look comfortable but a little outdated in decor. However, I booked a Japanese room and I was assigned the 和室B, which is the bigger of the two the hotel has available. It was absolutely gorgeous! Very spacious. Beautiful view. And very affordable. I'd definitely stay here again."

"Respectful, clean, spacious, and cozy."

"We particularly enjoyed the evening meal and hot bath."

"highly recommend"

"Very convenient to the train station and courtesy bus to the ski resort. Basic clean tidy nice staff good breakfast nothing flashy about the Comfort inn but it feels friendly and relaxed I liked staying there."