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"Very warm and welcoming team, shuttle services are offered for pickup and drop off at Yudanaka station.l and also to Snow Monkey Park. The room is spacious and equipped with all the amenities. Free drinks offered in room and also in lobby. We booked breakfast and dinner which was such a sensory and delicious experience. I used the private outdoor onsen both days and really enjoyed the experience. All in all a healing 3 day 2 night vacation thanks to the hotel’s hospitality."

"My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over the phone. Not only did the hotel staff locate the backpack for us but they also typed out detailed instructions for us in English of where to go to pick up the backpack and what hours that lost/found center would be open. It was so helpful and we were able to get the backpack back easily! Not only was the staff really kind and professional but the hotel itself was really nice. I enjoyed the traditional style room, wearing a yukata for the first time, and being able to take a hot bath in the onsen. This hotel was my favorite on my Japan trip and I want to go back again! "

"Everything was great "

"The room was really spacious with beautiful views of the surrounding mountains. Breakfast was included but dinner we ate out as the hotel is large and they can't accommodate everybody. This was not a problem as there were so many restaurants in town. You do need to time the shuttle bus well though. Overall, a brilliant place to visit and really worth the money."

"Room was comfortable. Location was great. "

"Hot spring"

"I had a wonderful stay at Urakusatsu Tou in Kusatsu, Japan. The hotel is very clean, and the room was spacious and comfortable. The staff were friendly and welcoming, and the check-in process was smooth and efficient. The onsen was well-maintained, offering a peaceful and relaxing environment — a perfect way to unwind after exploring Kusatsu. Highly recommend this hotel for anyone visiting the area!"

"Enjoy staying❤️"

"spa"