"The property is very pretty, the sheets nice and crisp - a couple of things detracted from our stay.
Even though many of the rooms had been cleaned from those who vacated that morning, ( evidenced by the housekeeping cart locations ) staff made us sit in the lobby for 3 hours " check in is 2 pm "
Surely 1 room was clean after 2 hours .....
When pressed they finally gave us a room....the furthest away room by the construction site and power tool
Noise
Finally changed and at the pool for an hour when going for a shower discover there is NO hot water ( long hair wet, full of shampoo ) and only cold water
( other guests had the same issue )
We booked a fairly expensive dinner cruise and activity director could not provide details other than price and pick up time
( menu options, buffet or plated.... )
The offer was made to store beverages in their fridges and when the
Time to retrieve them, the bag could
Not be located"