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"Exceptional property. We were welcomed from the minute we got to the front door. Fantastic facilities, the pools and kids club was great. Restaurant exceptional. "

"After all the hype of this property our expectations were not met. There appears to be a lack of attention to detail. Floor of our room was ‘grimy’ and had not been cleaned to the standard expected. Dirty bed linen and insufficient towels or water to cater for the number of booked guests. Breakfast was exceptional as were the breakfast staff. Wait staff in the pool deck were often hard to find. A fair way behind the competition "

"The manager was outstanding. He went above and beyond. He was super friendly and helpful with great tips for someone visiting Sri Lanka for the first time. I received the best service I have ever experienced in my travels to 35 countries."

"This is an old hotel from Brits period. It is decently modern with hot/cold water showers comfortable beds with good linen. And the staff that work there are the most kindest and helpful people. Lovated right by the Buddhist Holy site, TheTemple of Tooth and the ancient lake, it is also very close for shopping as well Unlike many hotels in Kandy built on the mountain sides that require uphill downhill walksor TukTuks, Queens Hotel is right in the city. Only thing not to do is walking in the evening around the lake since all the birds in the world come to roost on trees around the lake. If you want to do a walk, go to the opposite side of the lake where paths are way from tree line. "

"Great food and views. Very friendly staff."

"Nice."

"The Pool!"

"Serene"

"Top class hotel in Kandy. Fantastic room and swimming pool. Close to town. The food is amazing and reasonably priced and the staff are all so helpful and friendly. Highly recommended."