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"Too many hotel guests use the laundry service at night time, spend over 2 hours to do the laundry."

"Good hotel with an excellent location!"

"Very polite and attentive are the staff. Sajita, Karki and Noe of the reception area are commendable for being very helpful."

"Everything is great !! "

"GREAT LOCATION"

"The location is very convenient, just about a 7-minute walk to both the bus stop and train station, making it easy to get around or to go to Magome. It’s 20 minutes by taxi or bus to Magome. We had to use this hotel since we did Nakasendo Trail next day , starting in Magome. The neighborhood itself is quiet, safe, and has a relaxing atmosphere—great for unwinding after a day of exploring. One thing to keep in mind is that there are limited dining options open nearby in the evening, so it’s best to plan ahead by making reservations or arranging meals through the hotel. The hotel does not provide assistance on making outside restaurants reservations. Also, the check in time is 4:00 pm,but they helped us put our 2 carry-ons inside of the room,but we couldn’t access. The room was clean and well-maintained, with fresh, crisp linens and spotless towels, though they were a bit on the thinner side. The bedding follows a more traditional Japanese style—firmer mattress and pillows—which may not suit everyone’s preference, especially if you’re used to softer options. Shoes are removed at the main entrance/lobby. Yukata is provided inside of the room to be used at the public baths. The breakfast was included, but didn’t seem to have a wide variety of options, so we skipped it. While the overall stay was comfortable and peaceful, the price felt slightly high compared to the amenities provided. That said, the cleanliness, location, and calm surroundings still made it a pleasant experience."

"Great room with lots of fun amenities to choose from. Very convenient and close to Matsumoto station."

"Rooms are clean, enough space for 2 persons and luggages (we rent 2 rooms for a family of 3).Beds are comfy. We can see the castle through the window of our rooms Staffs are polite. The location is convenient 10mn walking from the train station and ~10mn to the Matsumoto castle and the main street and the old town. The hotel has a small bath for men & women. Nothing to complain about."

"Great location, excellent ammenities available, very helpful staff"