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"Thankyou to the whole team at Citadel Kandy. From the check in to checkout I was met with friendly helpful staff. Great service at breakfast and dinners. Excellent bar service and cocktail making. Hats off to the chefs for the range of delicious foods for the buffets. Sri Lanka is open and I’d recommend the Cinnamon Citadel as a great place to stay. Great quiet comfy rooms, good range of sun beds by the pool for relaxing. Was a great stay. Thanks again to all the team. "

"Room was very clean, felt spacious and very modern. Air conditioning could have been a little bit better though. The dinner buffet was lovely and staff were really friendly. Would definitely stay here again!"

"Excellent hotel sitting in the hills above Kandy with incredible staff. The hotel manager is fantastic and so friendly. During a testing cyclone period they never missed a beat and ket things moving as best they ciuld. "

"Nice place, good service. Not many sun loungers at the pool. Sad to hear that the leftovers from the buffet are thrown out and not given to the ones in need. Try to reduce food waste, and at the same time do something good for the ones without much."

"We had a fantastic stay at this hotel. The views overlooking Kandy were stunning and made every moment feel special. The breakfast was fresh, generous, and a great start to each day. Its close location to the train station was incredibly convenient. A great place to stay with excellent value and comfort."

"Staff, clean room, convenience location, cage and restaurant. Easy check in and easy checkout. "

"Staff were super. They helped us arrange transportation and gave us options that were favourable to us over the hotel profiting. "

"Confortable bed, welcoming staff, in the centre of the city but quiet. Restaurant has good breakfast, pool area is very small, it wont fit more than 4 or 5 people at a time. Good hotel to explore Kandy."

"It was not quite what I expected. It was not 5 star by US standards, but it was ok. The mosquitoes were a bit much- having them in our bedroom and bathroom was annoying, but the staff did their best to help. Overall, it was ok, probably one of the better hotels in Kandy."