Cari Hotel di Jalisco

"Esperaba más por el nombre del hotel, en casi todo fue bueno, pero lo único excepcional es su playa… la comida es buena pero nada especial, las habitaciones son agradables, la vista si es espectacular para los atardeceres, la atención es buena aunque no de todos… el servicio a la habitación es muy tardado tuvimos que repetir llamadas, las comidas algunas si fueron muy sin sabor pero la mayoría estaban bien… para mi merece un 8.5 de calificación en general, casi todo es bueno pero nada especial...

"Overall very good experience! Food taste was okay not too great but we had a great experience! Read a lot about diseases but didnt have any issues"

"Todo excelente"

"Velas is a beautiful resort. The staff has always been helpful and very friendly. Fun activities and nightly shows along with good food with themed dinners. There is a nice and clean gym that has the basics for a good workout. The rooms are comfortable and relaxing. We have stayed here many times and will continue to return."

"Me encantó este hotel"

"Pools were clean , most staff was very helpful , what we didn’t like was that the hotel was under construction and definitely lowers the quality of our stay , food was okay not the greatest , I would like to see food options for kids and finally number one thing we didn’t like was that my wife and some of our family members were bitten by bedbugs, wife killed one bug on the bed and when we came back home she had 17 bites , really bad experience with that alone , picture is my brother in law and...

"Really like the service and staff very traditional also the Asian restaurant was really good. The rooms were clean. It was a nice family environment."

"The ac didn’t work well at all, very hot and humid"

"Me gustó que el hotel contara con dos restaurantes, lo único que no chequé antes de reservar esque el hotel no está frente a la playa, hay que caminar para llegar a la playa pero está bien no estaba muy lejos, caminas por el establecimiento del mismo"

"El trato del personal fue bueno,la comida es la misma todos los días,la habitación que nos tocó estaban sucias las sábanas le pedí al personal que las cambiara y si lo hicieron,no tienen botellas de agua,nos dejaron una invitación para que pasáramos a recepción por unos regalos que se les olvidó entregarnosy no era nada,era una invitación para vender sus servicios de otro hotel y se molestaron porque no estábamos dispuestos a comprar nada, para eso nos habían pedido $500 como depósito compromiso...

"Despite one small hiccup, our stay was satisfactory. The staff was attentive, cooperative, and went above and beyond to help whenever needed. The check-in experience was better due to Expedia, and handled satisfactorily by Gudalepae and Hector. The bars provided enough options to relax and quench our thirst. Overall, it was a good break and a pleasant experience. We appreciated the efforts of the staff and their willingness to make our stay comfortable."

"Overall it was a decent stay. I wish they would have told me the main pool was going to be under construction pretty much my whole stay. The food was not the best, tho they did try to make it fun and festive. It’s a great family resort just wish they had better quality food and alcohol. I had a leaky pipe I told several staff about and nothing was ever done about it. Over all it is a decent place just needs major facelift. Good location lots of walkable places to eat drink and shop."

"Todo muy bien por parte de todo el personal, la verdad que tuvimos la fortuna de tenerte el servicio de Pablito en un par de ocasiones una persona maravillosamente amable, nos encantó su atención y amabilidad"

"Desde el check in, hasta el check out, nuestra experiencia fue 10 de 10. Magnífico hotel, personal increíble, amables, educados, respetuosos, buenas instalaciones, aire acondicionado fabuloso, todo y todos en general maravillosos, los alimentos deliciosos y atención magnífica en todos los departamentos, recepción, restaurante y bar, piscina, playa, Bell boys, felicidades a todos! Carmen la camarista asignada a nuestra habitación Excelente! Trabajo pulcro, detalles de limpieza de alta calidad y...