Cari Hotel di Jalisco

"El hotel es bueno sus servicios son buenos, el personal es excelente es lo mejor de todo siempre intentan hacerte sentir bien y sobre todo consentirte, pero sinceramente es un servicio es más enfocado al turismo extranjero, la comida es muy básica esperas un poco más de comida de mejor calidad, los restaurantes de especialidad les falta mucho el italiano solo cuenta con una pasta y el de asiático con 3 sushis y dos nigiris y uno es de surimi, además los baños de toda la planta baja junto a las...

"We were a group of 4 and we truly did enjoy our time there. The bartenders Victor, Felipe and Atashi were amazing!!! We hope to be back soon!"

"The staff was excellent and provided great service throughout our stay. Unfortunately, both my daughter and I experienced food poisoning, which significantly impacted our vacation. As a result, we were unable to fully enjoy our time away, making what should have been a memorable trip a very disappointing experience. We wanted to bring this matter to your attention and hope it can be investigated to help prevent similar situations for future guests. Thank you for your time and consideration."

"Good location. Beautiful beach and pool views. Close too many restaurants."

"Nos recibieron con gran amabilidad, gracias Melía hotel, nos dieron un upgrade en habitación y en bebidas, incluso nos permitieron quedarnos un par de horas despues de la hora de salida. La comida en el buffet es bastante buena, las bebidas tambien, pero lo que mas nos ha sorprendido es el excelente servicio, todas las personas que trabajan ahí, desde la recepción hasta los que limpian, saludan y sonríen, gracias! Las amenidades y las actividades están a la orden del día. No pudimos disfrutar...

"Amazing and relaxing! Beautiful property and the best staff!"

"Perfect"

"Tenían muchas actividades para los niños, lo cual es positivo, pero si vas en plan de relax hay mucho ruido en los camastros cerca de la alberca. Las cenas son buenas, pero la variedad en el desayuno no es mucha."

"Beautiful pool"

"The staff throughout the hotel were attentive, friendly, and consistently polite, which made our stay very enjoyable. The buffet offered a wide variety of flavorful options, and the rooms were exactly as described—clean, comfortable, and well maintained. The hotel is in a great location. If you’re planning to visit the Malecón, it’s about a 15-minute walk, and we felt safe walking there during our stay. In addition to the buffet, the hotel has two restaurants that require dinner reservations....

"This was roughly our 15th time visiting the property over the past 10 years. The relationships that we have built with employees that are still currently working there are amazing. When they see us, we are welcomed with smiles and open arms. The spa is primo. The Sonne Club and its staff, Ignacio, Rafael, Luis, Francisco, and Veronica, are top notch. We didn't get the name of a manager that we met, but he was extremely helpful when a situation arose, and he made it right. I would fully recommend...

"Las instalaciones muy bien y su personal muy atento, especial para escapada de relax, solo la comida no fue lo mejor pero pasaba!!"

"Horrible, solo un elevador para tantisima gente, la aberca alguien se vomito y no limpiaro. Rapido, todo muy viejo, el staff no muy ayudador. No nos gusto"

"The hotel was nice, there areas that weren't cooled efficiently, especially in some restaurants. The pool water was too warm . FYI there were a lot of children at the resort make sure you book at the hotel next door if that is an issue."

"Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started...

"Buena ubicación y habitaciones limpias, personal muy atento. Definitivamente me volvería a hospedar ahí."

"Personal muy amable, especialmente los del restaurante, alberca grande y con suficientes camastros, habitaciones amplios aunque si se ven un poquito antiguas las instalaciones pero en general todo bien. Si lo recomendaría"

"Muy bien"

"It was just a terrible experience all around"

"Todo de lujo"