Cari Hotel di Hertfordshire

"Shabby, dirty and uncomfortable room. I could live with the dated decor but there is absolutely no excuse for how dirty the room and the common areas are. Stained carpets, holes and stains on the curtains, dirty bathroom with musty towels. We arrived very late and were tired, otherwise we would have left to find another place. Stay somewhere else if you need to stay near Stanstead airport."

"I hate to give bad reviews! But sorry, this is not a 4-star hotel. The room was dirty, and they didn't clean it until you went and told them the towels were stained, which I didn’t do. I just got out of the shower and grabbed a towel, but it was stained. The room was dirty. The carpet had a dirt stain, and the situation was horrible. If you really have to be in that area, yeah, that’s a great hotel for a few nights, like one, max two. There is no safe, no closet, and no mini bar, so I don’t...

"Well located for an overnight from a flight and then out the next day"

"Not cheap but worth it"

"On arrival they told me we couldn't dine there that night. I pointed out that I didn't travel hours to a remote hotel just to sleep there. I asked to see the manager and was about to demand a refund when they decided I could be squeezed in. This was at 3 PM not last minute (dinner was set for 7.30 pm), The receptionist was initially unhelpful and initially said we could eat in the bar. She also claimed the menu was the same (it was not). A terrible first impression and I was tempted to just...

"Stayed in one of the VIP rooms. However, wasn't one with the jacuzzi which seemed a little misleading based on the description. Arrived at the spa for them to have no record of us and waited for them to sort it out which considering the paying for club access is kind of a mood killer. That said the spa is nice and the treatment was fantastic. One of the upstairs shower rooms has mould on the wall which again isn't acceptable. However the venue is lovely. Breakfast was amazing, with lovely...

"The room was clean but very tired and needs a revamp. breakfast was okay but the usual heated up fayre"

"I had booked our Oct room in the summer. I had booked a room with 2 beds, but when we checked in and went to the room it looked like they just threw a room together (small room with queen bed and a sofa couch shoved in). It didnt leave a lot of room. When you book a specific room and pay the listed price for said room you should not feel like a last minute, we have to put you somewhere guest."

"Hotel is not exactly at the airport (but the closest option). Walking around 10-15min. Has shuttle but infrequent."

"Room was clean but whole floor smelt of cigarette smoke. It’s a shame because the rooms are letting down the hotel as the rest of the hotel is very nice and it could be a top spot to visit. The staff were very helpful and friendly and the grounds were stunning! Food was also great but more on the expensive side. I had the burger on the menu (£18) it did come with chips and was tasty! Good place to stay if you want a short stay but it could do with some TLC"

"Quiet, clean everything I needed. And the bed was very comfy!"

"."