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"Great support from service desk and good quality of breakfast"

"👍the design of the property and rooms 👍Half-opened onsen and roof pool 👍staff It’s better replace the "

"Though the Japanese-style rooms are a bit dated and the bathrooms are snug, the hotel excels where it matters. The rooms are very clean with fresh bedding, and the breakfast—especially the seafood and udon—is high quality. ​The standout features are definitely the grand bath and the complimentary evening lounge. The outdoor hot spring is beautifully landscaped with rocks and offers a peaceful atmosphere. Following a soak with free drinks and snacks in the lounge was the perfect way to end the night. A unique and relaxing experience that I would definitely repeat!"

"Every aspect was superb. I was sceptical about the high ratings but after my stay, I get it - everything from the amenities to breakfast to the thoughtful design of the rooms to the location was top-notch. I was sad to leave. Hope to be back soon!"

"Good cleaning, wonderful view, kind staffs Everything was good"

"Everything good, just one thing not satisfied is no free pick up arrangement."

"Very good hotel, clean , beautiful, big room. 3 onsen bath. Good foods , I love the arcade area and the bowling . Good for family with kids. Staffs are nice too. 10 mins from Beppu station , they have shuttle bus to pick you up"

"This place was really nice. Rooms are a bit outdated, but it gives it a cool vibe. Huge parking garage right next to hotel. The girl who helped me when my room key didn't work was really nice, and she helped me get a new room very quickly."

"素晴らしかったです！"