Cari Hotel di Guanacaste

"We absolutely loved Riu Guanacaste. We travelled March 28 - April 4 2026. 4 adults and 1 child. The resort was very clean everywhere you went - there was always staff cleaning the bathrooms, floors, restaurants. Pools were clean. The resort is fully updated and beautiful. We mostly ate at the buffet for ease - the food at the buffet was always hot, great selection, constantly restocked and rotated. Despite going during a very busy week at the hotel, they really know how to handle the...

"Everything worked as it should, property could just benefit from an update."

"The only thing nice about this place was the courtesy of the staff and the amazing view. Had room where caulk was put over mold and had cracked walls. AC didn’t work and asked twice to fix. Raccoons took housing above our room so they moved us to another room that had no hot water. You only get two towels in your room and mini bar is 2 waters and 1 beer. Pool towel exchange was missing towels for large parts of the day during our stay. Buffet is four items for example rice, fried banana, sliced...

"Great resort for families. Beach was beautiful and the staff was very friendly. Pool was perfect for my kids, with three different shallow areas where they could play. The resort yacht tour was amazing and easily a highlight of the stay. We did the morning snorkel to Honeymoon Beach and it felt like a private tour. Easily accessible to see wildlife in nearby places. "

"This was a nice stay for our family."

"Existe una desconexión entre el Hotel y el Restaurante -Bar que son alquilados . No es consecuente el servicios y se nota como huésped las dos calidades de servicio . Deja en mal al hotel . Los desayunos aburren , siempre lo mismo durante una semana . No hay una sola cosa que hacer en el hotel más que dormir y ver la vista que es bella . No entretenimiento o música en vivo ni si aquí es instrumental o algo en el lobby lindo . Volvería solo si quiero dormir . Habitaciones bien. , baño pequeño ,...

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care...

"it was the perfect choice for us"

"Absolutely loved our stay here! Staff are beyond kind. Property is beautiful and natural. Rooms are large and contain everything you need. Samara is beautiful and offers a wide range of activities to do off the resort. Such as side by side rides, horseback riding, day excursions, scuba diving, and lots more! We planned a lot of them at the excursion desk upfront with Luis, he was wonderful. At the front desk of the hotel Diego, Donovan and Josue always were there to help with any and everything....

"Personnel attentionné à répondre aux besoins des clients. L’environnement ne manque pas de points de vue magnifiques. Les restaurants sont très bien. Prévoir des déplacements entre la chambre et les points de services, une navette est disponible et facilite le tout. Il manque de chaises longues et de parasols pour répondre à tous les clients surtout sur la plage où aucune ombrage n’est disponible. "

"Hotel was not equipped to handle this level of guests especially during this particular week. Room wasn’t ready until 5 pm. Waited for bags for another 45 mins but no one came to help. Restaurants were all booked up. Beds were not comfortable. If it was not for some of the very friendly and hard working staff members, I would have given it the lowest rating. We decided to check out a day early inspite of not getting a refund. For the price you pay, this property is not worth it. One of the...

"Yes to both"

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"Food was good and pools were fun. Met a lot of nice people. Difficult walking, lots of hills so not good for people that have trouble. Shuttles run all day till late at night and never had to wait long for one. They take you wherever you need to go from your door. "

"It was ok"

"Very clean hotel, great stuff super friendly and helpful - Rosaura, Melisa Maria Jose and Daniela, Lucianbe, Sandro "

"Everyone was amazing ! We have never been to a resort where everyone was so nice and we mean everyone ! Wonder resort and we can’t wait to go back ! "

"Superb. Gorgeous property."

"The breakfast was yummy both days that we were there, and the service at the restaurants was top-notch! However, we were disappointed not to have a swimming pool available to use as guests at Santarena Hotel. The rooftop infinity pool was way too small for the number of rooms available. "

"Nice beach. Everything is an add on in cost: even tortilla chips"