Cari Hotel di Cusco

"We were checking in on September 12. We received a message from the hotel on September 11 that “a guest in the hotel” had broken a pipe and this would “affect” us. When we asked for clarification as to whether they were cancelling the reservation, we received no response so we rebooked another hotel and asked for a refund. The next morning, the day we were to check in, they advised the issue had been resolved and they would not be issuing a refund despite having caused us duress and panic on a...

"Individual cabanas on the middle of the forest. You will be really immersed in nature."

"This is a wonderful hotel with very helpful and friendly staff. The breakfast buffet is fabulous, they even open it early to accommodate guests who have early morning tours departures. I would staff there again without question."

"Muy amables los empleados. Muy buen hotel para estar tiempo limitado durante la estadía como dormir por estar en excursiones todo el día."

"I was not particularly in love with my room location, my window was tinted and room doors could be heard slamming"

"What a great group of friendly staff! From arriving at the train station to be met by Ruben who took care of the luggage, got us into the bus and by the time we were up at the hotel our bags were ready for us. Upon arrival we were greeted by Anthony "our shaman". Took care of every detail and gave us a lot of historical information. Have to say everyone from the front desk to the restaurant and bar were excellent and made our (short) stay worth it. Thanks to all!"

"Everything was excellent! The breakfast, the staff, super recommended!"

"Breakfast was very good. Staff was very helpful"

"Great location and the staff were friendly and helpfull. Participated in the Ceviche and Pisco Sour classes which were fun and the live band created a great atmosphere. However, have to admit that Kiki stole the show, she was a great adddition and everybody loved her!"

"I absolutely love this hotel. They need a branch in Lima. Why do I love it? Each floor has a living area so you aren’t “stuck” in your bedroom but also not in a lobby where you are exposed to people coming and going. There is a kitchen you have access to so we could warm our left overs and keep it refrigerated. The staff is sooooo considerate!!! It’s the only hotel we have been to where they packaged our breakfast for us to go because we were leaving 4am. This was 3hrs before the actual...

"Place was nice on the outside, lobby and dining. The rooms we got wax the deluxe which included dinner and breakfast. At dinner we choose one entree and appetizer and dessert. Food was amazing. Drinks were extra. I guess they don't heat the water at night and trying to take a shower it was super cold. Lots of messages in the rooms for happy hour. No place in shower to put soap bar or anything. Room came with an old school heater. The food made it worth the price but not everything else. Windows...

"Great location and beautifully maintained. The food was top notch, we loved our lunch and breakfast there!"

"The property was amazing and the staff was attentive and friendly. It’s an interesting property from the historic perspective and the art, the dining experience was excellent, and the amenities were great. I would highly recommend."