"This resort is a total gem. Beautiful Ocean Front view, hardworking and friendly staff from housekeeping, dining, pool side and front desk. It was our first time to stay at Melia for a family vacation (there were 23 of us in total from 3 years old to 83 years of age, and this place never disappoint! We would like to give a shout out and express my gratitude to Hector from guest services for his exceptional customer service. He was so accommodating, friendly and very respectful. We had a bit of issue in our room when we checked in however, Hector looked after it within minutes. The food at the buffet was very good as they have a huge variety everyday. The one that stood out was our sunset dinner at the Fish House on our last day since they were able to accommodate 23 people. The food was topnotch, the view was amazing and our servers were excellent. Melia totally exceeded our expectations. It was truly a memorable family vacation. We are already planning to go back, hopefully, by next year!"