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"It was nice.. just know you’re gonna get overcharged for everything"

"U"

"Old and not clean hotel. Very crowded and short staffed "

"Clean room. The floor we were on had updated carpet in the hallway, fresh paint in the rooms, new fake wood floors in the room. It felt very clean."

"There was still trash in our bathroom trashcan and marks on the wall near the toiler"

"Black hair on the floor of the bathroom when we arrived and dusty lamps. "

"Room was large and clean. "

"The beds were comfortable. The room was enormous and the location was excellent although very noisy at night because of traffic. Several things about the hotel are quite rundown. The curtains didn’t open or close properly because they caught on the tracks so my husband had to climb up and sort them night and morning for four days. The bath had considerable limescale staining and the shower temperature couldn’t be adjusted. The worst thing was how cold the room was. Apparently this was because the hotel heating was in summer mode so the room could only be cool and not heated. We were freezing in there most of the time and it took till our final (4th) night for the hotel staff to bring a heater to us. Coffee and tea facilities in the room were not replenished and when we asked they didn’t arrive or we had to wait a very long time. By the final night we were quite miserable so the hotel did say they would refund us for our final night. So far we haven’t received any of this money despite departing a week ago."

"Centrally located, easy to get most places in the city by walking or a short ride"